customer
It took a long time for the socks to…
It took a long time for the socks to arrive...far too long...BUT the company is commended for keeping in touch with me through email, and keeping me informed. In many cases, this delay for the arrival is due to the carriers who deliver the product and not the company itself. I very much so complement the company on sending a mock-up of my socks, so that it still gave something for me to put under the tree for its intended recipient (to show them what they would be receiving). The socks arrived yesterday finally, and I don't love the material of the socks (personal preference thing), but they did look how I thought they would look, and how it showed on my screen when I ordered, and when they sent m the mock-up. Overall, I'm still pleased as a customer, and the company can be forgiven as we are in unprecedented times with COVID deeply effecting our physical and emotional environments.


