GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 9, 2021

Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and on its way to you! The PupSocks team - Ariel

Response from GoPupSocksMar 17, 2021

Hi there! Thank you for your most honest feedback. We truly appreciate your review! While we regret to hear that your socks did not fit as anticipated, we are happy to know that you are pleased with your purchase! Please enjoy 20% off of your next order with us using the coupon code TRUST20. We look forward to you being able to enjoy more of what PupSocks has to offer! The PupSocks Team -Courtney M

Response from GoPupSocksMar 17, 2021

Hi there! Thank you for your review, as we really appreciate your honest feedback. We are ecstatic to hear that the photo turned out as anticipated! However, we do apologize for the socks being of an unsatisfactory quality. Please enjoy 20% off of a purchase of an alternative item of ours, using the coupon code TRUST20. We look forward to you being able to enjoy more of what PupSocks has to offer! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 5, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksMar 17, 2021

Hi there! We thank you for your review and we appreciate your most honest feedback. While we do regret to hear that your order turned out differently than anticipated, we are very glad that your order made it to you! Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 17, 2021

Hi Florian! We thank you for your review, as we really appreciate your most honest feedback! We are terribly sorry to hear that in addition to your order arriving late, the items were also damaged. Please look forward to a follow up email from our resolutions department. The PupSocks Team -Courtney M

Response from GoPupSocksMar 17, 2021

Hi there! Thank you for your review, as we truly appreciate your most honest feedback. We regret to hear that your mask arrived differently than anticipated! I'd be more than happy to look further into this matter for you. Please contact our resolutions departments directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M

Response from GoPupSocksOct 4, 2021

Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us!💖🐾