GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Good G.
Took a long time to get. But love the Sox. Thank you. Great gift
Response from GoPupSocksSep 29, 2021
Hi Ethan, We are so sorry for the long transit time but we are elated that you love the PupSocks! Thank you so much for being a valued PupSocks Customer!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. The PupSocks Team🐶🐾
customer
Great quality and customer service
Response from GoPupSocksSep 3, 2021
Hi Robin, Thank you so much for your feedback! We are elated that you love your PupSocks and you were pleased with our products/ services. Kind Regards, The PupSocks Team Shae 😬
Lesley A.
I ordered socks that never arrived. They were sent back to the US and they resent them to the wrong address only after I contacted them, and despite my three+ attempts at communicating the correct address. I requested a new order be sent which was not received. Then I requested a refund to which there was no reply. The website has no telephone number to talk to a person. Horrible customer service.
Response from GoPupSocksApr 20, 2021
Hi Lesley, Thank you for your review! We are very sorry to hear that you are experiencing difficulties while trying to obtain your order. We are, however, glad to confirm that correspondence has been provided to each of your inquiries. We look forward to resolving this matter for you. Please contact us directly at [email protected] should any additional questions, comments or concerns arise. We're happy to help! The PupSocks Team -Courtney M.
Maia Lee L.
I recently purchased a blanket with two of my dog’s faces on it. This blanket was so soft and the photos came out very clearly! I would say just make sure the photo you send in is clear and pupsocks will do the rest. I’ve ordered socks from this company before and the material wasn’t soft like a regular sock, but this blanket is 1000% worth the purchase. I love it so much and my dogs absolutely love it too. They’ve tried to claim it as their own.
Response from GoPupSocksSep 29, 2021
Hi There! Thanks for sharing your feedback! We are so happy that you love your PupBlanket and you were pleased with our services!! Don't forget to post photos of your PAWSOME blanket while tagging us in them! Thank you so much for being a valued PupSocks Customer! If you have any questions or concerns in the future, feel free to email us at- [email protected]. The PupSocks Team 🐶🐕🦺
customer
Ordering was simple. Delivery was prompt. This was a stress free transaction. Everyone loved the socks and the pups’ pictures were perfect.
Response from GoPupSocksSep 29, 2021
Hi Stella, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for you and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! The PupSocks Team🐾
Eli M.
Complete Scam! I ordered socks from this site as a Christmas present. The socks never came. I reached out to customer service and they never responded. I filed a claim for a refund and never heard back. Horrible.
Response from GoPupSocksApr 8, 2021
Hi Eli, Thank you for your review! We are terribly sorry to see that your order never arrived due to a pre-shipment error. We are, however, glad to confirm that correspondence was provided for you via email on behalf of one of our team members. Please look forward to an additional email from our bark department at [email protected]. The PupSocks Team -Courtney M.
Andrea
I have ordered three times from this company. My original order in Christmas 2019 did arrive late though the print quality was good when I got it. Since then I ordered socks for Christmas 2020 and just a few weeks ago for a friends Birthday I got a blanket. The second two orders arrived much faster and the print quality was good and clear on the sock -but let me say, the blanket was excellent! Super soft and just as good as a fleece blanket I got at Target
Response from GoPupSocksSep 30, 2021
Hi, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! 🐾🐾 The PupSocks Team
Brandon I.
Ordered a pair of socks 6 months ago and never delivered! I contacted them once and was told a bunch of lies and that’ll it’ll be on its way soon. Still nothing! Refund my money back or give me the damn socks I paid for. Terrible service!! The socks were suppose to be a birthday gift for my mum and now that birthday has passed... really annoyed.
Response from GoPupSocksApr 1, 2021
Hi Brandon, Thank you for your honest review! While we are very sorry to hear that your socks have not arrived, we can confirm that accurate information has been provided on our behalf in regards to your parcel, and we are now awaiting correspondence from you. No worries! Please look forward to an additional follow up email from our team. The PupSocks Team -Courtney M.
