GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sherri I.
Order took almost 2 months. Multiple attempts to reach out to them went unanswered until about the 4th attempt. Item was not what was ordered. I paid to have 2 dogs put on. Only one dog was featured. Extremely disappointed. * I was given a 15% discount twice, due to a delay in shipping the items. Still ended up being an overpriced, leads than expected item.
Kathryn Cox H.
My daughter loved her socks. The pictures look great; very crisp and clear. She’s very tactile and liked how soft they are. She wears size 10 shoes, so I bought the socks extra large: the length is good, but they are snug on her calves.
customer
I did not find the socks to be of great quality. poor print quality and weird fabric. There was also a weird line on the side. Funny socks though
customer
The socks our poor quality, and your your costumer service never replied to my multiple messages.
Jake C.
Absolutely the worst "socks" I have ever seen. They are not foot shaped. They are rectangular with no bend. And the have NO stretch. They are literally impossible to wear. A massive waste of money.
Response from GoPupSocksFeb 24, 2022
Hi Jake, Thanks for your feedback! We are completely shamed faced we didn't deliver the quality of sock as expected. It's never our intention to send out a subpar product. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. We value your feedback and hope we can create a better experience for you in the near future. Please email us directly at [email protected] if you have any additional concerns. We appreciate your business! Best Regards, The PupSocks Team
Trip to the A.
Still waiting on my socks. I ordered weeks in advance to have these for Christmas, it’s three weeks after Christmas and they still haven’t arrived. No feedback from customer support. Shame! They would have been such a good present.
Response from GoPupSocksJan 26, 2022
Hi Philip, Thank you so much for your feedback! I see you weren't satisfied with the shipping process and the customer service you received regarding your order and for that, we deeply apologize. I do show that we contacted you via email to confirm you shipping address to get a new order sent to you ASAP. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! The PupSocks Team
PupSocks
I ordered my socks on 12/2/21. I didn’t receive my socks till 1/22. The socks are not made with the quality I was expecting. When I reached to get an update on my order a week before Christmas; I never received an update. I will not be ordering from this company again
Response from GoPupSocksFeb 24, 2022
Hi Jessica, Thank you for your review. We sincerely apologize for the lack of correspondence about your order from us and for any inconvenience, this may have caused! Due to COVID shipping guidelines, your delivery expectation window was altered. Which resulted in your receiving your custom gifts later than expected. Also, we make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please email us directly at [email protected] if you have any additional concerns. We appreciate your business! Best Regards, The PupSocks Team
customer
The price compared to the quality is awful. I thought by spending $30 on a pair of socks they’d be excellent quality. Wrong! Not much better than the hospital socks. Very disappointed!
Response from GoPupSocksJan 24, 2022
Hi Denise, I hope you had wonderful weekend! Thank you so much for your feedback! I am so sorry to hear you are disappointed in the quality of the PupSocks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. The PupSocks Team
