GoPupSocksReviews of gopupsocks.com

Ordered 1 pair of socks and 1 mask on Nov. 26th, Received the package on Dec. 6th with only the mask. I emailed on Dec.7th regarding the missing item, they responded Dec 8th with... "Thank you for reaching out regarding your order. A member from our support team will be assigned to your query and respond as soon as possible. We will be closed on Friday, December 24, 2021, Christmas Eve, & Saturday, December 25, 2021, for Christmas Day. We appreciate your kindness, patience, and understanding. Happy Holidays, {#HS:1720529496-446994#} When I had no further correspondence from Pup Socks I emailed again on Dec.11th with... "Good morning, I have not heard from anyone regarding the missing socks from the order I received. Please issue a refund for the socks or provide the product ordered, I would prefer the socks over a refund as they are a Christmas gift. Thank you in advance for your help. As of Dec.16th no response, no refund and no socks To be fair the mask I received was as ordered and appears to be of decent quality. The customer service on the other hand is non existent thus far.

Never got my complete order. No customer serves reply’s to emails. It’s a scam

The socks were a big hit with the recipient. They looked exactly like her dog. Thanks

Great product !

I received the wrong order. They are horrible at communicating! A month later i'm still waiting on the correct order!

Very disappointed. I ordered a large blanket and two pairs of socks. The blanket arrived in a bag with no invoice or explanation of the status of the socks. I went online to see my order was marked as completed, but the socks still haven’t been received. I’ve emailed a couple of times and was told due to Christmas orders it will take 72 hours to get back to me…. Which means I won’t get the rest of my order in time.

I ordered 4 pair of socks received 3 but one was someone else's and not mine. I left messages on multiple platforms and didn't get a response until 8 days later. They Saud they put in another order for the wrong one but when I tracked it, there is a hold on it. Why?

I ordered 3 pairs of socks. 2 were delivered and another pair with someone else’s dog on them. I emailed the company 4 times and never received a response. The customer service is absolutely horrific. I will never use this company or recommend again.