GoPupSocksReviews of gopupsocks.com

Bottom line: The person I gave the PupSocks to was ecstatically pleased. That all by itself gets you 5 stars.

Missing part of order. No response as to why.

Sent me someone else's order. I'm assuming my order was sent elsewhere. Filled out the customer service form twice and still have not heard from them even though it has been two weeks.There are a dozen other companies that offer similar services. I'd go with one of them instead.

my item never arrived and despite multiple attempts to reach out to customer service i was never able to get in touch with anyone. this was the one item my daughter asked for from santa (a memorial blanket of my recently deceased dog) and i trusted go pup to come through. i see tons of ads for this product but where is mine that i paid for?

I ordered a blanket and a pair of socks. I haven’t received my socks. I contacted PupSocks 5 times with no answer. I ended up filing a complaint with the BBB and I only got an answer then.

I only received 1 of the 2 items I ordered. I have emailed pupsocks THREE TIMES with absolutely no response. I will never recommend nor purchase from this company again. I currently have a dispute open with PayPal to get my money back since Pupsocks apparently doesn't want to respond to emails!! UPDATE: I last emailed this company on Dec 18th because they FINALLY got back to me, I have emailed them a total of 5 times, and have gotten NO REPSONSE after I responded to them within an hour of receiving their email!! I just got my refund back because I THANKFULLY went through PayPal. IF you're brave enough, or maybe stupid enough, to purchase from this company MAKE SURE TO ORDER THROUGH PAYPAL!!!! They do NOT respond to or get back to customers if they're emailed and they don't even have a contact number.

Ordered two socks and one mask on late November. Received USPS tracking number on Dec 1. Received mask and no socks. USPS confirmed package weight for small item (mask). Have sent four requests for information and no response. Filed BBB report and will have credit card issue refund.

It’s absolutely not what I ordered and unless you have Hawkeyes you can’t even see my pet on it which was only supposed to be 1 big face and was a bunch of tiny ones for what I paid this was just sad