GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
The order took a very long time to arrive. It did not meet my expectations that it would arrive before the date I needed it. Would probably reconsider using again or order well in advance so you get it in time.
customer
Turned out great! Pictures look awesome. My wife was ecstatic!
customer
Not only did the order take a longtime but the picture on the docks is so dark you can’t tell what it is. Very disappointed
Response from GoPupSocksFeb 24, 2022
Hi Patricia, Thank you for your review. We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. We would also like to apologize to you for the lack of better correspondence on our end. Our customer service department is under new management and we have done the internal work to prepare us shall we run into unfortunate events like this in the future. We value you as a customer and hope we can create a better experience for you in the near future. With that said, please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Kind Regards, The PupSocks Team
customer
I ordered a blanket and socks of our late jrt for my husband's wedding anniversary present. I love them and so does he. The blanket is amazing and we get to wrap up in her silly smile. Thank you!
customer
Awful product and awful customer service. I’ve emailed them twice since December 27 and almost 4 weeks later, still no response.
Response from GoPupSocksFeb 24, 2022
Hi Amy, Thank you so much for your feedback! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. We would also like to apologize to you for the lack of better correspondence. We appreciate your feedback in order to better ourselves as a company on how we communicate with our customers about their custom products in the near future. Please keep an eye out for an email from our team! We appreciate your business and patience. Kind Regards, The PupSocks Team
No Thank Y.
The order took over a month and a half to come in and the print quality was terrible. The silky style socks were low quality, too. $30 was too much for what I actually got. Very disappointed.
Response from GoPupSocksFeb 24, 2022
Hi Sarah, Thank you for your feedback! We are completely saddened you didn't have an overall good experience ordering from us. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. We are terribly sorry you did not receive your package as anticipated. We would also like to apologize to you for the lack of better correspondence because you, in fact, did reach out to us, and we dropped the ball. We appreciate your feedback in order to better ourselves as a company on how we communicate with our customers about their custom products in the near future. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your patience! Kind Regards, The PupSocks Team
Completely D.
Not only was my order sent to the wrong address, but there were no photos printed on the socks. I wrote t0 customer service 2 weeks ago but have not received a response. So I essentially paid $26.50 for a pair of plain blue socks.
Response from GoPupSocksFeb 24, 2022
Hi Sharon, Thank you for your feedback! We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. While looking into your order, it looks like we were able to provide a resolution for you. We are customer-focused and want to keep you happy. Please visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Kind Regards, The PupSocks Team
Scott S. San D.
This gift really hit a home run with my best friend super cool product!
