customer
Not happy with my purchase and still…
Not happy with my purchase and still haven't heard back from customer service never again

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Not happy with my purchase and still haven't heard back from customer service never again
Zandy M.
Where are the socks? Long overdue due, no shipping updates.
customer
Very cute, but they have yet to be shipped. I have been waiting for weeks, and no movement has happened with my tracking label. Really hoping to get these in time for Christmas.
customer
This review is targeted more toward the experience because I have not yet received my product. Communication is horrible. I received an email shortly after ordering that stated my order was in production, but I have not seen a proof or any evidence that my order is actually being worked on. It has been two weeks since I received an email saying my item shipped, but there are no tracking results. Contacted customer service 3 days ago and no response, yet I have been bombarded with multiple daily advertising emails. If this company put half as much effort into current customers as they do prospective customers, this would be a very different review.
Linda
The blanket with all 4 of my daughters fur babiea turned out so cute! I know she’s going to love it!
Steve
They look great and came quick!
customer
I ordered an item NOVEMBER 28th and received an incorrect order on December 13th. I have tried to contact via email pupsock for 6 days three separate times and have gotten no response. Just want my refund at this point since it was suppose to be a Christmas gift or my correct order. Very disappointed in the lack of communication.
customer
I just received some socks that are not what I ordered. I spent an incredible amount of time selecting high-resolution, quality photos for this project. Attached please find what you sent me. Photos on the items received are NOT the photos I provided and are also of very poor quality. Please advise how to correct the situation to my satisfaction. I would like a full refund or a quality product with the quality photos I provided. They were supposed to be presents. I am very disappointed with this....