GoPupSocksReviews of gopupsocks.com

Always the best gift to give! I love all the products!!

Order has not shown up despite being ordered on 11/28. Cannot get ahold of customer service. Continue to receive emails touting order now to get before Xmas, cannot even get my order from Nov. Am a repeat customer but super disappointed.

Do not order from these thieves!!! They charged my PayPal for an order and then claimed that the order was on hold. I sent two emails to make certain that the pics that I sent uploaded properly. They ignored my inquiries. I am out $72.79 and no hope of resolution. Will be contacting the BBB and will reach out to PayPal to reverse the charge. I had hoped that these socks would arrive in time for the holiday. Instead, they ignored me while taking my money. There truly is no bottom to unscrupulous business practices.

I ordered socks for my family on November 30. My confirmation said to expect my order in 8-10 business days. A message sent a week ago to inquire on the status was never answered. Today, I tracked down customer service and was told my custom order was not available. (Custom not available??) First, no one informed me, even after I inquired a week ago, that my order was not going to be finished. Here I am, the week of Christmas without the most important gifts of the year, as our dog passed and this was a special way for my family to remember him. And secondly, I'm told it is up to me to request a refund??? This should be an automatic process to refund my payment immediately upon discovery that it could not be filled. And, I continue to receive emails pushing for orders of their products. How do you do that when you can't fill orders? Shame on this company for such poor business practices.

DO NOT ORDER FROM HERE. Received socks that were NOTwhat was ordered. Wrong colors, wrong background and did NOT have images of what we sent. Had generic animal image. Attempts to reach customer service have been fruitless. There is no phone number listed anywhere and we have received No reply from multiple emails sent.

I had some socks made with two different cat faces for a Christmas present. Unfortunately one of the cat faces came out very dark and mostly unrecognizable despite it being a light gray cat and providing a very clear photo for reference. The other cat was a black cat and his face looked fine. I'm sure they will still appreciate the gift but they did not turn out how I had hoped especially for the price.

I ordered a mask for my mom whose cat just passed away. It turned out great and she loves it!

My order still hasn’t been delivered and said it was shipped 20 days ago but tracking is stuck on awaiting package status. I reached out to customer service but haven’t heard back in a few days. Hoping I get some answers soon.