GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing29,446 approved reviews, newest moderated first
customer
poor communication customer Jarod brenneman
Response from GoPupSocksFeb 24, 2022
Hi Jarod, Thank you so much for taking the time to post a review. I am going to have one of. the Customer Service team members get in touch with you via email to see what happened and why there was poor communication. Please be on the lookout for the email. Thank you, Betsy The PupSocks Team
Bridget B.
The socks are so stinking cute. They look great! I hope they wear as good as they look! Got them as a gift for someone who has everything.
CassieD
Since recently losing our boy after 13 amazing years together, this is just another wonderful way to keep his memory with us. I am very excited for my husband to open these Christmas morning. I could not be more pleased with my recent Pupsocks purchase - they are great quality and feel very comfortable! Knowing this will help another rescue in need makes it even more worthwhile. Thank you so much! ❤️
customer
I never heard back from customer service besides the notification that they would respond within 72 hours. Still waiting.
Response from GoPupSocksFeb 24, 2022
Hi Julie, Thank you for writing a review. I have looked into your order and I am going to have someone from out Resolution Team to get in touch with you via email. I am so sorry no one has reached out to you. This is unacceptable. Please be on the lookout for a email from us. Thank you, Betsy The PupSocks Team
Heather
I thought the products looked cute… I ordered 2 pair of socks. Still haven’t received or heard anything from anyone regarding my order that I ordered weeks ago. So my problem would be with customer service. So disappointed!
Response from GoPupSocksFeb 24, 2022
Hi Heather, Thank you for taking the time to post a review. I am so sorry nobody has gotten in touch with you. I looked into the order and I see where it was delivered on the 10th of December. I am going to have one of our Resolution Team members get in touch with you via email. Please be on the lookout for that shortly. Thank you, Betsy The PupSocks Team
customer
There was confusion with my original order so I had to resubmit my picture. It took awhile before I heard back and my order My order was slow being processed. Customer service was very polite and issued a partial refund for my inconvenience. The socks themselves were just average. I expected a little more.
HA
I haven't received them and I have emailed several times to check on them with you with little to no reply. As well, I have tried to track through UPS only for it to continuously say that it is in process. No place to call to check etc. I have to say I am disappointed because this was one of my favorite things I had purchased for my kids this year and had ordered it in plenty of time for it to arrive before the holidays.
Response from GoPupSocksJan 28, 2022
Hi Holly, Hope you are doing well. I am so sorry you have not received the adorable PupSocks. I am going to have one of our Resolution Team Members email you to see if we can get a solution for you. Please be on the lookout for that email. I hope you have a great day! Betsy The PupSocks Team
customer
Took a long time but they look good. One sock I ordered the picture is not well defined at all and I’m dissatisfied w it. I ordered 9 socks. And 8 were fine
