GoPupSocksReviews of gopupsocks.com

I placed an order on Dec 3 and as of Dec 27 I never got my order. This was a Christmas gift. So I am not very happy. I’ve tried reaching out to their customer service and have not heard back.

These are literally the best gift and make people so happy!

Wonky website interface resulted in me placing an order for the sample design. I got past that and ordered a custom design of my cat’s face, two pairs as a holiday gift for my kids. The email confirmation showed the correct screenshots I sent them. I received two pairs of a totally different order for Dog Dad with a dog’s head on them. Wrote customer service by email and FB Messenger, received a canned text message that someone with contact me within 24 hours. It’s been a week without any word. Right now, I can’t tell if PupSocks is fraudulent or jaw-droppingly incompetent. Do NOT recommend, esp. based on the majority of reviews describing a similar terrible experience. Would give zero stars if I could.

Took my money, product never arrived.

For the price, the quality and actually getting an order and getting a correct order, it may be smarter to look at another company that does the same service/products. I ordered items the day after Thanksgiving. One order never arrived and here it is December 27th. Then the second order I made, also the day after Thanksgiving, I received someone else’s socks instead of the actual socks I had ordered. I kindly emailed and reached out to let the company know about both of these problems on December 17th and here it is 10 days later and haven’t heard back nor has either one of the issues been resolved. $60.00 down the drain and 2 Christmas gifts not given to two people who are so caring and kind and would have loved socks with their dog and tacos printed on them. I know there are worst things in life but for goodness sakes Pupsock people, a refund or even a reply would have been nice. You get one start for the blanket. Now that was super soft and it was adorable. By the way… anyone missing their camo socks with two black labs faces printed on them? Because I got them and obviously they aren’t mine. I’d hate to throw them away.

A nice thought but the quality of the socks is poor.

They turned out great and my husband loves them!!

This is the second blanket I have gotten from pupsocks. Went with the face smash of our two dogs and it did not disappoint. Socks and blanket that I got on previous order have held up for several years and many washings. Highly recommended.