Callan H.
Terrible customer service (they won’t respond) & still haven’t received my order one month later! (They were supposed to be a gift!)
I ordered from pupsocks on November 29 (a month in advance from Christmas) with a sentimental, light hearted gift idea for my family that will be saying goodbye to our 17 year old family dog within the next year. I have not received my order yet (Christmas has come and gone) and have tried twice to reach out to customer service (once two weeks ago and once this week) and no response whatsoever. I ordered 8 pairs which was a huge expense for just socks.


