GoPupSocksReviews of gopupsocks.com

Product I received was not what I ordered. Contacted customer service on 12/22/21 and have not yet received a response

albeit my order was correct, ZERO communication from the company. Read hundreds of unsatisfied customers' testimonials and how they still haven't received their product or it was the complete wrong order. no accountability, no responses, no phone number to call, zero professionalism. STAY AWAY

Ordered socks and provided the faces of 4 of our pets to be printed on them, 2 dogs and 2 cats. After over a month we finally received the socks but NONE of the requested faces were printed on the socks. Instead the socks had the face of a generic French bulldog. Ok, mistakes happen. But I have email customer service 5 times over the last 2 weeks and have tried twice to use the “chat” option in the site and I’ve gotten no response what do ever. Talk about a scam!!

Very good product. The pic of our dog was perfect !the only negative I’d have is I wish the socks were thicker. I’m very happy with the product

TL;DR: I ordered on the 15th of November to give as a gift for Christmas. It is now the 29th and they still haven't left the USA! To be honest this whole process has been terrible. I ordered the socks on the 15th of November. They weren't even shipped until the 16th of December! By their "estimate" they should have been delivered to me by then. I enquired about my order on the 9th of December and got a response on the 22nd! I then responded to that email with words similar to this review immediately. 7 days later I still don't have a response to that email A fail in every aspect.

I submitted multiple requests via email for assistance with my order and received auto-responses stating how busy you were, and that you would get back to me shortly. This was 2 weeks ago. I will never buy from you again

So disappointed. This was an xmas gift for my husband. First, the sock material SUCKS, not even comfy. Worse, my dog is a rottie and the pics all over the sock are one dark blur with NO features. COMPLETE waste of money and HUGELY disappointed gift recipient.

Got my wife socks with our cats faces on it. Knocked it out of the park as an awesome stocking stuffer. One of the rare times I can state that a product turned out as good as advertised.