GoPupSocksReviews of gopupsocks.com

I received the totally wrong order and I have emailed and was told I would receive an email back within a couple of hours. I have not heard back with a resolution and am frustrated because this was a Christmas gift! Please get back to me.

These socks are awful - weird fabric, weird shape - not good at all. I’m frankly embarrassed that I gave 2 of these as Cmas gifts! Also, I paid for ‘guaranteed by Christmas’ delivery and not only did I not get it by Christmas, it came multiple days after AND despite multiple emails, I never heard back from the company! They advertise money back guarantee, but that’s obviously not the case. I have disputed the charge with my cc company, based on all this! Spend your money elsewhere!

I placed my order on November 24th, and It still didn't arrive. So I try to contact the company, but they don't reply to my email. So disappointed. I don't recommend it.

I love the idea behind pup socks but am pretty disappointed in the product. Besides receiving my socks very late, from ordering to delivery, the sock material is weird (like neoprene) and the face of my pup (who is black) is very poor quality. And there is a weird black oval on the back of the sock? Super bummed!

Socks were very cute but not as high of quality as expected given the price paid. Also delivery was extremely delayed and no communications on timing - I missed being able to give these out for christmas.

Overpriced and promised contact from designer to confirm the look before printing never happened.

Extremely disappointed with this company. I placed an order a week or two before Christmas, well aware that it may not be delivered in time. I paid the extra money ($13) to get 2 day air shipping (as the website states “Christmas money back guarantee!”). The Monday before Christmas I got an email saying the order was shipped (December 22). The order was shipped by UPS Surepost (UPS takes the package to the nearest USPS, then the Postal Service delivers it from there.) There’s absolutely no way a Surepost delivery would make it in 2 days. (I work in the supply chain industry and directly with shipping carriers so I have personal experience with this. Any business who ships this many orders understands this.) The order wasn’t received until December 30. The tardiness could’ve been the only issue, and overlooked but when I had my boyfriend open the package, we realized that these are maybe the worst quality socks we’ve ever seen. They’re shaped for an arm, not a foot. Once you stretch them a tad, the whole design is distorted. Alongside all of that, I sent Pupsocks an email and an Instagram message on 12/23. No response from either. It seems as though they couldn’t care less about their customers, the quality of their product or their brand. I would expect a much higher standard if so. I do not recommend these socks or this company. This was the present I was most excited to arrive for my Fiancé because our dogs are our whole world. Unfortunately, while they’re cute to look at, that’s nowhere near the reality.

The order completely came out wrong, there was no print on the socks whatsoever, also I have emailed this company multiple times about a refund and have not yet received an email back nor my refund…