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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
KEVIN C.
They have been very good at communicating upcoming appointments and respond quickly when I complete the monthly questionnaire. Price is competitive and I only wish they would help with getting Medicaid approval
Response from GoodRxAug 21, 2026
Thanks for your review and feedback, Kevin!
customer
Great service! Price is great and never had an issue with any part of the service.
Response from GoodRxAug 21, 2026
We're so happy to hear that!
Sheri A.
When my insurance stopped covering my prescription, GoodRx made it safe and affordable to continue self pay under their medical team.
Response from GoodRxAug 21, 2026
We're glad we could help make your medication accessible again!
Chris
Not good at all. Very hard to get messages from providers, Also had no response to the meds prescribed, made it clear it wasn't working and no change. Cost me hundreds of dollars with nothing for results. Cancelled subscription. 4 months no results at all.
Response from GoodRxAug 21, 2026
Thank you for your review, Chris. Our team would be happy to look into this for you. Please give us a call at 855-526-3318, we're available Monday through Sunday from 6am to 9pm CT.
Raul
Well on one side Goodrx has been very affordable and since Goodrx is telling us to be honest, there was an issue with the delivery product, it longer than expected. Now a few days ago a filled a questionnaire in order to get medication for ED since I got Prostate Cancer and the Prostate was removed, I did not like when it asked my for my Blood Pressure, I did it myself to get an average from six measurements: 94/64 right away the following window very fast stated to visit a provider to go to some walk in clinic. There was not any explanation at all my Blood Pressure is being controlled and we I took it I was seating on a recliner all the way down. Yesterday I did it many times again the right way and the numbers are: 109/65 (Systolic/Diastolic). I would like some one to recheck out again my questionnaire and decide if I can get Sildenafil. Thanks.
Response from GoodRxAug 21, 2026
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
Mary
Easy .Professional
Response from GoodRxAug 21, 2026
Thanks for your feedback, Mary!
DIANE
Thank you for the help with my rx's during a time of no insurance.
Response from GoodRxAug 21, 2026
We're glad to be of assistance!
David
The app hasn’t been working for weeks and no way to fix it. Tried everything I can. Also cannnot log into website.
Response from GoodRxAug 21, 2026
Please update your app to the latest version available to you. If the issue persists, please email us at [email protected] or [email protected], depending upon your device, with screenshots or a screen recording of the issue you're experiencing, your full name, and the email address associated with your account.