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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
Aurelia E.
I was very surprised at the difference in prices using Good Rx.
Response from GoodRxNov 18, 2022
Yes, it's nice to see where you can get the best deals for your medications! Glad you're finding some good prices for yours, Aurelia.🙌
Rene'
I like that I am able to check my prescription prices with every new or refill drug. I also like the coupons. Good company
Response from GoodRxNov 18, 2022
That's wonderful, Rene! We like to help make the process more transparent and simple for every user. Thanks for sharing your review.👍
Averybadcat
GoodRx gets 3/5 stars for at least being available as an alternative. You did not get 5/5 stars because of these issues: 1) One medication was not listed on GoodRx at all. No coupon. 2) One medication was listed with a good discount but the coupon was not agreed to by Walgreens. There are certain coupons for certain drugs they automatically refuse. Walgreens is a huge national pharmacy chain that participates in many insurance plans. GoodRx should work this out with Walgreens or make sure customers know in advance. GoodRx's coupon might be accepted at another pharmacy chain, but I am required to get all drugs from the same provider, so I could not shop around. Coupon declined by store. 3) One medication was listed with an attractive discount but it was a controlled substance and Walgreens would not apply the discount. Walgreens said they have encountered this issue with this drug in the past with GoodRx and advised GoodRx. GoodRx continues to show this drug as something they offer a good discount on. GoodRx should stop advertising that they can get customers a discount on this drug if they know no one is going to accept the coupon. False or misleading advertising. 4) One medication was discounted but it was not discounted for the price shown on the coupon. Coupon not up to date, not as valuable as advertised. 5) Three discounted medications were cheaper to buy out of pocket without a GoodRx coupon than with it*. This may not be the case for people without insurance. Coupons worthless to me. As a result of these experiences I will continue to try to use GoodRx on expensive (Tier 3 or 4 or brand name or not-on-formulary medications) if it looks like GoodRx might help, But I will not count on it, and I would not pay for something like a GoodRx membership fee or a surcharge because GoodRx has too many exclusions and failures to accept. This review reflects more than one experience (several dates in 2021-2022) as a patient with Medicare Advantage Part D coverage and co-pays I am trying to beat. *If the discount is not significant, it is better for me in the long run to pay the co-pay and have it applied to my out-of-pocket and annual deductible than to pay cash and use GoodRx and have it ignored by my insurance company. Thank you.
Response from GoodRxNov 18, 2022
Hello there Avery, we appreciate your feedback and can understand where you're coming from. For controlled substances, discounts are honored at the discretion of the pharmacy or pharmacist. We'll show these coupons because most pharmacies do accept coupons for them. Unfortunately, we're unable to require the pharmacy to accept the discount. If you would like we can assist you with calling around to a location that will accept the coupon, please just give us a call at 888-799-2553. As for the drugs listed on our site, please reach out if you ever notice a discrepancy so we may correct the issue as soon as possible. We do try our best to update prices and availability details often; but if we have made an error or overlooked something, we wish to corrected it. And as always we do always recommend you take advantage of the best prices available to you, even if its not us. We're just glad you're able to get your scripts at the best price. Once again thank you for your review and feedback; please reach out if you ever need any assistance!
kevin
I take anti rejection medication and needed to get an early refill before a trip to Europe. My insurance wouldn’t approve it, so I used GoodRX and it was easy to get the prescription processed with the help of my Dr, pharmacy and GoodRX!
Response from GoodRxNov 18, 2022
Teamwork makes the dream work! We're thrilled to hear we were all able to work together to help you get your medication, Kevin. 💛
Michael
Good job GoodRx. Though it's unfortunate that our Pharmaceutical prices are over the top, and our Medicare plan D has such awful coverage (and does not allow the manufacturer cards), that a service like GoodRx exists and is a player in this drug pricing circus.
Response from GoodRxNov 18, 2022
We understand the frustration around this, and just grateful we can help those in the same situation as you, Michael. Thanks for sharing your thoughts and support.😊
Jim
Easy to use. Very good prices. Recognized by good nd friendly stores
Response from GoodRxNov 18, 2022
Glad we can make saving on your prescriptions simple, Jim! 🤗
David
Prices are far better than most insurance plans.
Response from GoodRxNov 18, 2022
We're thrilled to help you save anywhere we can, David! Thanks for taking the time to share your feedback.😎
MICHAEL R.
Always Saves me money by using good rx.
Response from GoodRxNov 18, 2022
That's perfect, because that's what we aim to do. Saving people money on their prescriptions make us happy! 🙌