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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
Lauren
Hard to get ahold of and medication doesn’t work. Also to cancel my prescription was a big hassle. Also, they won’t stop sending me emails even though I opted out
Response from GoodRxSep 1, 2026
Thank you for bringing this to our attention, we appreciate your feedback. Please email us at [email protected], so we can assist you.
Chris C.
Very efficient and quick
Response from GoodRxSep 14, 2026
Thanks for giving your feedback, Chris!
Domenico
Poor customer service
Response from GoodRxSep 1, 2026
Thank you for your feedback, Domenico; we're sorry to hear of your negative experience. We would be happy to investigate the issue, please email us at [email protected] with your full name and account information.
Dennis
My prescriptions always arrive in a timely manner. Also saved $70 using their coupon for my wife's epi pen!
Response from GoodRxSep 14, 2026
Congrats on the savings, Dennis! We hope you and your wife are well.
KC
It was easy to enroll, assistance readily available
Response from GoodRxSep 16, 2026
Thanks for the review, KC! While our team is available via the message center, if you need assistance please feel free to call us at 855-268-2822 or email [email protected].
Kelly
The weight loss drug did not work. I was on it for months. I threw my hard earned money in the trash. So disappointing
Response from GoodRxSep 1, 2026
We're sorry to hear your experience was a negative one, Kelly. If you need assistance with cancelling your membership, please give us a call at 855-526-3318.
Jesús
Great experience. The processes are simple, efficient, and easy for anyone to use, regardless of their tech background. The interaction and support were top notch.
Response from GoodRxSep 14, 2026
We are always happy when we can help, Jesús; we appreciate your review!
Amy
GoodRx is great & helps me get my meds on time. Thank you for this service!
Response from GoodRxSep 19, 2026
We're grateful we can be here to assist you, Amy!