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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
customer
I pay OOP and GoodRX is saving me a lot. It is the best! By the way, Giant pharmacy and Harris Teeter consistently honor GoodRx. Safeway and Walgreens do not.
Response from GoodRxNov 25, 2024
Thank you for telling us about your positive experience!
Helen
Good RX is not the least expensive
Response from GoodRxNov 25, 2024
We always encourage you to take advantage of the best price available to you, Helen. 🙂
Dot
Good RX saves me money.
Response from GoodRxNov 25, 2024
Amazing, Dot!
Disappointed firstime U.
In my first time trying GoodRx, a very competitive price was quoted for my prescription. To my surprise, the listed pharmacy (a large, national chain) stated they do not honor GoodRx for my specific meds, regardless of what is published on the GoodRx site. It is not clear who is driving the misinformation in my case, but it is misleading to promote a several hundred dollar discount for a specific drug/manufacturer/pharmacy that is flatly denied by the policy of the pharmacy. Thankfully, I did not download the app based on this false pretense.
Response from GoodRxNov 25, 2024
Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy regarding the price discrepancy. They're available Mon-Sun, from 6 AM to 9 PM CT. Please note that discounts for controlled substances are honored at the discretion of the pharmacy and we're unable to require the pharmacy to accept the discount.
Linda F.
Your pricing is amazing. Love seeing all the different pharmacy prices
Response from GoodRxNov 25, 2024
We're happy to be a useful resource, Linda!
Ashley W.
Have been a good rx member for a long time, with off and on gold membership. Reactivated gold to do a UTI visit, the entire thing was $30 plus $5 for the prescription with the gold card. So CHEAP cheap which is important today, plus I started the visit at 4 am and was able to get my script by 10 (pharmacy opened at 9) so round the clock rapid care. Doctor was kind but quick and efficient. Patient support answered my message even when it was just a "that was fast thank you" that didn't require an answer. 10/10 will use again.
Response from GoodRxNov 25, 2024
We appreciate your kind words about GoodRx Care and Gold, Ashley!
Jan
Good RX Gold price was higher than my insurance, so I didn’t use it. I’m considering giving up the monthly Gold service as I have spent more on the $120 fee than I’ve received in benefits.
Response from GoodRxNov 22, 2024
We always encourage you to take advantage of the best price available to you, Jan.
Former C.
Used to be a great service but now you have to jump through a bunch of difficult convoluted hoops to get it delivered to your home. The customer service agent I spoke with agreed and said she wished that GoodRX hadn't changed the way they do home delivery. I will be using a competitor from here on out because they make it easy, the way it used to be through GoodRX. Goodbye...
Response from GoodRxNov 22, 2024
We appreciate you taking the time to share your feedback. We would like to review the situation to improve the customer experience. If you don't mind, please respond to our outreach.