GoodRxReviews of goodrx.com

Name: GoodRx
Address: Santa Monica, CA, 90404, US
Telephone: +18887992553
Rating: 4.2

4.24,044 reviews
Pharmacy & Medicine
Santa Monica, California

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GoodRx

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About GoodRx

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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoodRx reviews

4,044 approved reviews, newest moderated first

alymro
Aug 23, 2026
Great customer service and prices are…
Great customer service and prices are affordable
Response from GoodRxSep 19, 2026
Our team is always happy to help!
Nicole
Aug 23, 2026
I cancelled my subscription multiple…
I cancelled my subscription multiple times and still kept getting billed. Still have not get refunded
Response from GoodRxSep 2, 2026
We would be happy to look into this for you, Nicole. Please give us a call at 855-526-3318, or email us at [email protected], with your full name and account information. We'd be happy to help!
Steven
Aug 23, 2026
Seem less discounts on medications
Seem less discounts on medications. I left for an extended vacation and they were easy to work with to purchase more then a months worth of medication at the discount.
Response from GoodRxSep 19, 2026
Hi Steven, glad we could help you save!
Phillip
Aug 23, 2026
Home delivery is not impressive
I have usually had a good experience with GoodRx. But the home delivery for my glp1 is less than stellar. My delivery got lost by UPS and I called GoodRx to get a replacement. They told me that I needed to file a claim with UPS and share the response back to GoodRx before they can send the replacement. I would expect the provider to handle this for me.
Response from GoodRxSep 2, 2026
We're sorry to hear of your negative experience and appreciate your feedback, Phillip. We are always looking to improve our services and will pass this along internally. For additional assistance, please email us at [email protected]; we'd be happy to help!
Classie
Aug 23, 2026
Pricing increase with mg
Pricing increase with mg
Response from GoodRxSep 2, 2026
Thank you for reaching out, Classie. GoodRx coupons reflect pharmacy prices, which can fluctuate between new prescriptions and refills. While we provide price comparisons, we do not control these changes, as pharmacies, manufacturers, and distributors are not required to disclose pricing adjustments.
User
Aug 23, 2026
Very bad customer service
Very bad customer service. Didn’t help me get my order when shipped to wrong address.
Response from GoodRxSep 1, 2026
We're sorry to hear of your negative experience. If there is anything we can assist with, please contact us by calling 855-268-2822 or emailing [email protected].
customer
Aug 23, 2026
Great company and easy to work with…
Great company and easy to work with app. My only complaint is that the medication cost went up two months in and I wasn’t aware of this until it happened.
Response from GoodRxSep 19, 2026
Thanks for your feedback, we're glad you like our app!
Cheryl
Aug 23, 2026
Your app helps me discover the lowest prices!…
I use your app to discover the lowest prices at the pharmacy's in my area. Your discounts make it possible for me to afford my prescriptions.
Response from GoodRxSep 19, 2026
We are so happy to hear you have been enjoying your experience, Cheryl!

GoodRxReviews of goodrx.com

About GoodRx

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About GoodRx

About these reviews

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

GoodRx reviews

Great customer service and prices are…

I cancelled my subscription multiple…

Seem less discounts on medications

Home delivery is not impressive

Pricing increase with mg

Very bad customer service

Great company and easy to work with…

Your app helps me discover the lowest prices!…