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GoodRx reviews

4,044 approved reviews, newest moderated first

David J.
Aug 26, 2026
GoodRx never ceases to satisfy
GoodRx never ceases to satisfy. Always the best price around.
Response from GoodRxSep 19, 2026
We truly appreciate it, glad we could help you save David!
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Joe M.
Aug 25, 2026
GoodRx does not deliver as promised
So every time at the same pharmacy with the same prescription, the price is different. This past month the change was a factor of two or 100 pct. The problem is that GoodRx does not list a unique price, but at least two prices: one in their app and the other over email to you or the phone. This is with GoodRx Gold which you pay monthly for. Customer service has no coherent explanation. Time to switch soon to one of their competitors.
Response from GoodRxSep 2, 2026
Thank you for reaching out, Joe. GoodRx coupons reflect pharmacy prices, which can fluctuate between new prescriptions and refills. While we provide price comparisons, we do not control these changes, as pharmacies, manufacturers, and distributors are not required to disclose pricing adjustments.
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Thomas M.
Aug 25, 2026
Easy process and timely
Easy process and timely
Response from GoodRxSep 19, 2026
Thanks for choosing us, Thomas; we appreciate your review!
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James
Aug 25, 2026
Nothing has gone smoothly with my…
Nothing has gone smoothly with my refills. I received the initial delivery. But each time after that has required multiple phone calls to get a refill. During my most recent interaction I was told there was an issue with the system and that the best that could be done was to transfer the prescription to a local pharmacy…..which negates the convenience of home delivery. I have asked that my prescription be cancelled.
Response from GoodRxSep 2, 2026
Thank you for bringing this to our attention, James; we're sorry your experience has not been the best. For assistance, please give us a call at 855-526-3318 or email us at [email protected]. Our team would be happy to help!
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paestarkgmail.com
Aug 25, 2026
Easy to use and prices are good.
Easy to use and prices are good.
Response from GoodRxSep 19, 2026
Glad we can make your scripts more accessible!
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Richard
Aug 25, 2026
Great service great pricing
Great service great pricing
Response from GoodRxSep 19, 2026
We're grateful we can be here to assist you, Richard!
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Deborah J.
Aug 25, 2026
Quick response
Quick response
Response from GoodRxSep 19, 2026
We appreciate your review, Deborah!
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Julie
Aug 25, 2026
Like the product
Like the product, don’t like how they continue to raise the monthly price while globally the price continues to go down.
Response from GoodRxSep 2, 2026
Hi Julie! GoodRx Care Direct, offers unlimited care for $39 a month and can help users secure a prescription for their medication whose price can vary by brand, dosage, and form. However, if you already have a prescription, you can check out our free coupons at https://goodrx.co/4iORQJI.
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