GoodRxReviews of goodrx.com

Questions were not addressed in a timely fashion.

very efficient

Easy & less expensive way to get prescriptions. A no brainer!

GLP pricing was set regardless of dose, I was told. It went up every month as I tried new dosage.

Communication via staff and chat was long, confusing and had me going in circles. I filled out the online renewal for my prescription. It was approved. Then it showed as not approved. The chat did not help. I called in and while they were very polite and tried to help - all they said was that the warehouse was in the midst of a move. What that has to do with my prescription is beyond me. Finally I had to move pharmacies and have the new one call in to help me. I still don't know what happened.

The timing of the refills are not allowing me to keep a consistent prescription. There are gaps where I do not have any meds for a period of time.

Communication -- with me or with my pharmacy -- is hopeless. This is exacerbated by the fact that I speak with a different GoodRx person every time I call. When I try to use the message portal, I am locked out -- GoodRx clearly does not want me to read or send messages. This has extended for more than a month now.

Charging me for a monthly fee that I did not sign up for.