Good Life MedsReviews of goodlifemeds.com

The process was super simple! Your medical history is reviewed and once approved, their medical team reaches out personally with an introduction & instructions! I ordered on the 4th and received it on the 6th. Since it's cold chain, I wouldn't expect that same turn around if you order on a Thursday or Friday. They also respond quickly for questions, which is a big deal! Thank you Good Life!

Easy to use good service.

First of all ChatGPT. It’s supposed to come cold. Mine was warm and if it’s already mixed up, it’s only good for 7 to 30 days. They sent me three months supply already mixed up hot … not ethical. They wouldn’t return my money only said they can replace it. Also, my friend got this and said she felt like it didn’t work. I thought I would try it to see. I didn’t actually know it came mixed up. Definitely do not go with this company. If you know anything about NAD you won’t.

Update: Refund received, but the experience speaks for itself. I canceled my prescription and turned off auto-renew, yet they processed a renewal anyway. After multiple attempts to resolve it with their support team, nothing moved - I had to threaten a credit card dispute before anything happened. Charging a customer's card without consent is unacceptable, full stop. They did ultimately issue the refund I demanded, but it should never have gotten to that point. The burden was entirely on me to chase this down. I'm revising my review to reflect the outcome, not the process. The process was a mess.

This company is a total scam!! DO NOT PURCHASE from this new, small and fraudulent company. I ordered one time and did not like the product the overcharged me for. Then only 23 days later I get an email saying my credit card was charged again! I called immediately, within two hours, customer service said I signed up for a subscription. Which I DID NOT. Then they said, it was already out for "tracking" whatever that means. No warning via email, no warning via text that a prescription was about to be processed/shipped or that my card was about to be charged. When I asked for a 24 hour warning so I could delay or pause my script, I was told that I needed to log in to the website and manage my plan that way. They pull the same subscription garbage that so many online providers do. I did not sign up for a subscription and did not need anymore of their bogus product! So with that, these companies are getting us for two orders and I see they are doing it to multiple others as well.

I used to like this company and I bought medication here for over a year with a doctor checking in each time. Without my knowledge, they put me on a subscription, charged me without consent and send me medication I didn't need. Customer service was impossible to deal with and I was unable to receive a refund for this medication I do not even need. I would advise looking somewhere else, this company has gone south. Profits over patients ☹️

In early January, I ordered Tirzepatide, 15 mg strength, which I had been taking for two months. I spoke to their doctor and submitted photos of both the prescription and the clearly labeled vials. I told their representatives very clearly that if they couldn’t supply me with 15mg strength Tirzepatide, I wasn’t interested in ordering from them. They reassured me that I would be shipped that strength. The medication arrived the next day, but because I still had a vial from my previous prescription, I simply refrigerated the green cannisters . Today, having used the last of my previous prescription, I opened the cannister from GoodLife, only to find very tiny vials of medication clearly labeled “Maintenance Dose, 3mg strength”, with instructions to inject 38 units twice weekly. First of all, there is no way that those tiny vials hold enough medication to draw 8 doses of 38 units each. Second, the strength was only 3mg, and was labeled “Maintenance Dose”. I am not ready to enter the maintenance period, since despite increasing protein, decreasing calories, and exercising aggressively, I have only recently (at the 15mg level) begun to lose weight at a good pace. The GoodLife doctor is now telling me that “different labs have different strengths”, and that my vials do indeed contain 15mg strength. Pardon my skepticism, but I have enough medical experience to know that this is utter b.s.—I took both the vial from my previous prescription for 15mg strength and the vial from GoodLife labeled “3mg Maintenance Dose” to my local pharmacist, who told me that there was no way that the contents of the vials were the same medication strength. I want the 15mg strength that I ordered, and I don’t want to be lied to.

Carmen was my team member and she responded and corrected my problem with shipping within minutes. Great customer service.