GoodBuy GearGoodBuy Gear is the leader in quality-checked open box and secondhand gear for families. Shop 2,600+ brands and save an average of 55% off retail, every item inspected by our experts.
GoodBuy Gear (goodbuygear.com) has 365 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kaitlin F.
Great products at a great price….all while reducing waste! Also great customer service when you need it.
Response from GoodBuy GearNov 13, 2024
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the products, pricing, and our commitment to reducing waste. Providing great customer service is a top priority for us, so it’s wonderful to know we could be of help when you needed it. Thanks again for supporting sustainable shopping!
Yaakov B.
Best website!! I am so pleased with this site! They offer such quality products, in top notch condition. My item came still in its manufacturers packaging as it was an open box item. It even arrived within 24 hours. My family members are signed up for this awesome feature they have which emails you a notification when an item you want comes back in stock. I highly recommend checking on this site before purchasing elsewhere.
Response from GoodBuy GearNov 8, 2024
Thank you for your glowing review! We’re so happy to hear you love the site and had such a great experience. It’s awesome that your item arrived so quickly and in excellent condition. We’re thrilled your family is taking advantage of the back-in-stock notifications too! 💛
Joe F.
GoodBuy Gear is an amazing company, and I wish I had stumbled upon it when we had our first baby. As we plan for our second, it has saved us a lot of money. The open-box items are like new, and none of the half dozen orders have had to be returned. They were quick to answer questions when an item title did not match the photos. I've recommended this to several parents, but I hope they don't go after the items I'm eyeing.
Response from GoodBuy GearNov 8, 2024
Thank you for your kind words! We’re thrilled to be part of your journey as you prepare for your second baby and to hear how much you’ve saved. We’re glad our team could assist and that everything has met your expectations. Thank you for spreading the word—don’t worry, we’ll keep the great finds coming! 😊
Erika B.
If you were thinking about it, but didn't know if you should do it. Just do it. I saved so much money buying this stroller on this site and it works perfectly. This one was used so it had normal wear, but it doesn't affect the functionality of the stroller in the slightest. Everything came secured, well packaged, and no missing parts. I'll never buy new again.
Response from GoodBuy GearNov 8, 2024
Thank you for your amazing review! We're so glad you saved money and had a great experience with your stroller. It’s wonderful to hear it arrived in great condition and is working perfectly. We appreciate your support and look forward to helping you with more great finds in the future! 💛
Cait V.
So easy to communicate with, they were quick in resolving an error I made in the checkout process. And fantastic deals!!
Response from GoodBuy GearNov 6, 2024
Thank you for the wonderful review! We're so glad to hear that our team could help quickly and make the process easy for you. Can't wait to have you shop again soon!
Sarah A.
I ordered two products from this company. One was incorrect. I submitted a claim and the correct item was mailed to me within 1 week. Additionally, the company staff were very friendly and allowed me to keep the initial incorrect item. I appreciate their timely handling of my concerns and customer service.
Response from GoodBuy GearNov 6, 2024
Thank you so much for your kind review! We’re thrilled to hear you were happy with the quick resolution and our team’s support. We’re always here to make things right and appreciate your understanding!
Allison
Have had many great orders with GoodBuy Gear and it is one of my favorite places to find baby and toddler gear. Every order has been exactly as described, delivered in the expected time frame, and exceeded my expectations. With one recent order when an item became unavailable, Customer Service was prompt with an auto-refund and very helpful and nice in adjusting the remaining items to suit my needs.
Response from GoodBuy GearOct 24, 2024
Thank you for your kind words! We’re happy to hear that GoodBuy Gear is one of your favorite places to shop for baby and toddler gear. We're glad our customer service could assist you promptly, and we appreciate your continued support!
Z T.
Wow. They never disappoint me even after being a steady customer for 6 years now. There prices are fair, and their service is superb! Would highly recommend!
Response from GoodBuy GearOct 10, 2024
Thank you so much for your continued support over the past 6 years! We're thrilled to hear you've had such a great experience with us. We truly appreciate your recommendation!
