GoodBuy GearGoodBuy Gear is the leader in quality-checked open box and secondhand gear for families. Shop 2,600+ brands and save an average of 55% off retail, every item inspected by our experts.
GoodBuy Gear (goodbuygear.com) has 365 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jamie F.
I bought about 4 things so far, all new but open box and all things have been as described. Happy with all my purchases so far.
Response from GoodBuy GearFeb 18, 2026
Thank you for the thoughtful review! We’re so happy to hear everything arrived as described and that you’ve loved your purchases so far. We appreciate your support!
Y V.
I got the wrong car seat from them initially, old, but these guys amazing - they sent me the correct one immediately and no need to worry about wrong one, just recycle. thank you
Response from GoodBuy GearFeb 11, 2026
Thank you so much for your understanding and for giving us the chance to make it right! Mistakes can happen, but we’re always committed to fixing them quickly and making sure you get exactly what you ordered. We truly appreciate you choosing to shop secondhand and helping keep perfectly good gear out of landfills ♻️ Your support means so much to our small team. If you ever need anything else, we’re here for you!
Sevana
Items came as promised! In original box and all.
Response from GoodBuy GearFeb 11, 2026
We love to hear this, thank you so much! 💛 We’re so glad your item arrived just as promised and in the original box. Our team works hard to ensure every order is accurately listed and carefully prepared so there are no surprises. We truly appreciate you shopping with us and supporting sustainable secondhand!
Anthony V.
Fast delivery, item complete and as described! Will definitely be using good buy gear again!
Response from GoodBuy GearFeb 11, 2026
This makes our day, thank you so much! 💛 We’re so glad your order arrived quickly and exactly as described. Our team works hard to ensure every item is carefully inspected, cleaned, and accurately listed so you can shop with confidence. We truly appreciate you choosing secondhand and can’t wait to help you find your next great gear deal!
Step H.
I am a first time shopper on goodbuy gear.com and I have to say I will be back!!! Their prices are just unbeatable and the product I received was amazing 🤩🤩. I did have a slight issue with my product but the customer service team was very helpful and quick to respond!!! Overall I’m an extremely satisfied customer!!!
Response from GoodBuy GearFeb 6, 2026
Thank you so much for giving GoodBuy Gear a try and for taking the time to leave such a kind review! We’re thrilled to hear your first shopping experience was a great one and that you found amazing gear at unbeatable prices (that’s exactly what we love to hear!). We are also glad our Customer Care team was able to jump in quickly and help resolve the issue you ran into, we know how important it is to feel supported every step of the way. We truly appreciate you being here and can’t wait to have you shop with us again soon!
Lesson L.
Order was easily made - I liked the verification of open box or other stays. Shipped and was delivered quickly.
Response from GoodBuy GearFeb 6, 2026
Thank you so much for your review! We’re glad your order process was easy and that the condition verification was helpful, transparency is really important to us. Happy to hear shipping and delivery were quick, too! We appreciate you shopping with us and hope to see you back again soon.
Rebecca
Recently purchased a stroller and overall very happy with the product and the service. The customer service line was responsive, proactive, and very helpful. Would purchase items again in the future.
Response from GoodBuy GearJan 28, 2026
Thank you so much for taking the time to leave such a kind review! We’re so happy to hear you’re loving your stroller and had a great experience with our Customer Care team. Supporting families every step of the way is what we’re all about, and it truly means a lot to hear this. We’d be thrilled to help you again anytime you’re shopping for baby or kid gear!
Allie M.
I wish I knew about good buy gear my first pregnancy. Ive never had an issue with an order. I love that they give real pictures of the products. So you can choose if the wear and tear is exceptable. Ive always paid for the no hassle returns. However, I've never we had to use it.
Response from GoodBuy GearJan 28, 2026
Thank you so much for sharing this, what an incredibly kind review 💛 We love hearing that you’ve consistently had great experiences with your orders and that our real product photos help you shop with confidence. Transparency is so important to us, and it means a lot that it’s made a difference for you. We’re also glad you’ve had peace of mind with No-Hassle Returns (even if you haven’t needed it!). We’re so grateful to be part of your parenting journey and hope to be here for many more seasons to come.
