GoodBuy GearReviews of goodbuygear.com

I purchased the Joolz Aer+ open box and attachments for the car seat. The items were in brand new condition but they had some kind of flaw and didn't click together the way that they should. Trixia from customer service was very responsive and attentive in helping me with the claim.

My child loves it

Easy purchase process with great pricing on better product lines. Items delivered in reasonable timeframe. Every time I've been happy with my purchase, sometimes purchasing the item again for someone else! This arena makes an expensive stage of life more affordable, thank you GoodBuy Gear!

Everything was as advertised. Timely and accurate

Customer service is outstanding! I am obsessed with Woom bikes and have purchased them from Woom, Woom Warehouse, Facebook marketplace, and this time from GoodBuy Gear. I paid extra for the GoodBuy Gear protection plan when I ordered the open box bike. The wheel valve stem was damaged upon arrival. The box itself seemed intact so I’m not sure if the damage was missed at inspection or if it was damaged during packing because the valve stem cap was missing and left the delicate Presta valve vulnerable. I contacted the company immediately and sent pictures and videos of the product. Over the next two weeks, there were several emails exchanged to help solve the issue. Victoria was prompt and courteous in responding to my questions. As a customer, I value the effort made to notify me of updates of the replacement parts. While the bike didn’t arrive exactly as I would have liked, and there was a delay in being able to use the product, the quality customer service surpassed any disappointment. I will definitely do business with GoodBuy Gear again!

I've made a number of purchases through GoodBuy Gear. I've purchased strollers, gear and toys. Once, I purchased a gently used stroller and they forgot to send one of the bassinet parts. I notified them, sent a photo, they found the part in their warehouse (they were moving warehouses at the time) and sent it to us within a couple of days. This time, I purchased a refurbished Hatch that didn't function. They worked with Hatch directly and I received a full refund.

GoodBuy Gear has been my go-to for all things baby gear! I've saved hundreds while prepping for the arrival of our first little one. Some of the most notable purchases so far have been a Jool changing pad, Ingenuity bassinet, Canopy Humidifier, Frida Baby Air Purifier, Momcozy bottle washer and so much more! I opt for open box and all of them have been in pristine condition. I also added GBG gift cards to my Babylist registry and added a note that everyone was more than welcome to shop secondhand for our registry items. I don't know why anyone would pay full price instead of using GoodBuy Gear -- it's the ultimate parenting hack!

Very fast delivery-arrived earlier than expected. And the items were in perfect condition.