Good2Go Mobile offers nationwide wireless phone plans with no contracts. Buy the data that you need. Low-cost prepaid phone plans for iPhone and Android devices.
Good2Go Mobile (good2gomobile.com) has 96 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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luke D.
Spent over 3 hours on the phone trying to cancel service and resolve issues with customer support; experienced a multi-day total service outage immediately after renewal, during which support (ticket #90416) failed to help and mishandled the cancellation/porting process resulting in the loss of my phone number; had to file an FCC complaint (ticket #9020007) and dispute billing.
Curt M.
Lost cell phone service for over a week. Could not even call them or get any support, and so I finally just had to switch to a new carrier.
slcruz
I would give zero if possible. They cut my prepaid service without notice, with no way to restore or reach the company since they dont answer support phone or respond to email. After over a week with no phone I had to eat the unused part of my service and switch to another carrier. Big waste of time and money.
Marcos E.
NO SERVICE FOR A WHILE NOW AND NOT ABLE TO CONTACT CUSTOMER SERVICE. GOOD2BAD NOW. GOOD2GO STOLE MY $ THAT I PAID THEM FOR 2 LINES.
JD
Wish I could give zero stars. Customer service is always horrible. Now they switched netork basically bricking 1000s of customer phones. Tell you to call CS and I have spent over 5 hours trying to reach someone with no connection. Sent multiple contact me forms with no reply. received the new SIM on the 17th that says install by the 7th but mailer was not created until the 6th. So I have a sim but is not activated. No way to complete online. No way to reach someone. Currently looking to port to another carrier that uses AT&T network that has nothing to do with Good2Go mobile. I will try to do a charge back since they breached contract by killing my phone for over a week.
Revy W.
I used to love Good2Go. Until August 2026. I have been trying to get responses since Thursday the 13th concerning issues. The only one I've gotten came the monday after and offered a new physical SIM card upon confirming my address and using rushed shipping. I sent my address and have not received a confirmation email. I suppose getting it in the mail today was a little wishful thinking. I was then on hold with support for the nearly an hour and a half with only the "Thank you for continuing to hold" thing to listen to. I've had Good2Go mobile for years and haven't had many issues with it. But this is incredibly ridiculous. Not only was I not made aware of the "Upgrade to the service" before it was put in place, it took two days of trying to get ahold of you guys for any sort of answer for my service suddenly not working. All I had to go on at the time was when I had tried to call my ride and my phone said "A payment must be made on your prepaid plan." Except I am on Auto-pay and it went through less than two weeks ago. When I finally managed to have a call "go-through" to your service line, it said that SIM cards had been sent out. With no other information. And no one freaking answered the phone. If the new physical SIM card was actually sent out when the service apparently upgraded on the 6th, I definitely would have received it by now. I have missed important calls from possible new job opportunities and even hospitals. I am beyond pissed at this point.
a N.
THEY DO NOT PICK UP CALLS, NO EXPLANATION WHAT IS GOING ON WITH THE SERVICE INTERUPTION, I AM DONE WITH THEM REGARDLESS HOW CHEAP THEY ARE.
Michael
For two years I had reasonable service, dirt cheap. Four days ago the phones (mine and my wife's) lost their ability to call or text. The error message indicated that payment was due, although they had just sent me a confirmation last month that I was paid up for the coming year. Today I received two new sim cards in the mail. After installing one, the website said, "Your service upgrade is in progress. These things usually take time, you will be sent a confirmation email once the migration is complete." That message has now been on the screen for ten hours. There's another message on the screen that says "We're currently experiencing a temporary service interruption." That message has been on their site for at least four days. Customer support lines are overwhelmed. I'll probably try to wait it out until tomorrow morning before switching to another provider. If I can....
