Nitro Software, Inc.Reviews of gonitro.com

3.0346 reviews
Internet & Software
447 Sutter St, STE 405 #1015, San Francisco, California

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Nitro Software, Inc.

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About Nitro Software

Nitro is an all-in-one PDF and eSignature solution designed to make life easy for the on-the-go professional, with a range of simple but sophisticated features, multi-device functionality, and affordable subscription options.Our PDF & eSign Products:Get everything you need for efficient document management, from core tools like PDF editing, conversion, fill and sign, and security, to advanced features like OCR, batch processing, automation, and AI capabilities including chat-based assistance.Trust & Security:Nitro is built on internationally recognized standards, including ISO 27001, SOC 2, and HIPAA compliance, so your files and signatures stay protected while you stay productive.Learn More About Nitro:Nitro plans are available for every kind of user, whether you're working solo or as part of a larger team, with a free 14-day trial to get you started.

Nitro Software, Inc. (gonitro.com) has 346 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: Nitro Software, gonitro.com
Website: gonitro.com
Category: Internet & Software
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nitro Software reviews

346 approved reviews, newest moderated first

Elsa
Mar 27, 2024
An exceptional experience with Nitro.
An exceptional experience with Nitro. I've been impressed by its ease of use since I started using it. As someone that uses PDF documents on a daily basis, I'm glad to have found such a reliable solution. Additionally, the customer support team has proven to be helpful at all times. I would highly recommend Nitro to anyone looking for an efficient and professional tool for PDF document management.
Response from Nitro Software, Inc.Apr 10, 2024
Hi Elsa, It's great to hear from you! We really appreciate you sharing all this feedback about your experience with Nitro and our PDF product! Many thanks for taking the time to write us a review. The Nitro Team
Crystal
Mar 26, 2024
Nitro is a perfect tool
Nitro is a perfect sample of how a software up to be an essential tool. Great team that always answers my questions quickly and correctly.
Response from Nitro Software, Inc.Apr 10, 2024
Hi Crystal, We hope you are doing well. We are truly glad to hear you find Nitro an essential tool. Thanks for sharing your experience and taking the time to write us a review. The Nitro Team
A. J.
Mar 26, 2024
Nitro Pro is extremely user-friendly
Nitro Pro is extremely user-friendly. Not only is it easy to make corrections on PDFs but it's ability to interact with Microsoft Outlook makes memorializing emails on the fly one of its best features.
Response from Nitro Software, Inc.Mar 26, 2024
Hi! This review is great to hear! Thank you so much for sharing your experience with one of the many features of our product Nitro Pro! We hope you keep enjoying it for the long! Best regards, The Nitro Team
James
Mar 20, 2024
Way better value than Adobe
Been using Nitro for a few years, I only need basic PDF editing and their software does everything I need for a fraction of Adobe's prices. Definitely recommend!
Response from Nitro Software, Inc.Mar 25, 2024
Hi James, Thanks so much for your review of Nitro! As we continually strive to create great products, positive reviews are very helpful. It takes time and effort to post a positive review, and we are truly grateful that you took the time to support us for many years. Best regards, The Nitro Team
Burgess Shale - C.
Mar 15, 2024
Company Policy Unfair to Loyal Customers
I had to buy a new computer and then install Nitro Pro 12 on it, but I was not allowed to register and activate the software. Instead I was given the only option to upgrade to the most recent version although it offered me no benefit to do so. This is the only software that I was not able to install on my new computer and it clearly distinguishes Nitro from the others as being motivated by greed. It clearly demonstrate they do not place their customers above profit. Loyalty works both ways.
Response from Nitro Software, Inc.Mar 15, 2024
Hi, Thanks for your review! On behalf of Nitro Software, we really do apologize for the possible upgrade issues you have experienced. If you have submitted your enquiry via our community forum, our support team always does the best to offer the best customer experience and solve your issues. Best regards, The Nitro Team.
Tyra T.
Mar 15, 2024
Nitro Pro is very easy to use
Nitro Pro is very easy to use. Especially when converting documents. It is the only pdf platform I use at work and at home.
Response from Nitro Software, Inc.Mar 15, 2024
HI Tyra, thank you very much for your review! We are glad to hear you find Nitro Pro very easy to use and it's your preferred pdf tool anywhere!
customer
Mar 14, 2024
Nitro support was very helpful
Nitro support was very helpful. Old computer died, and I have used Nitro most every day for years. Quick fix for the new computer was to install the new version for a 14 day trial. I liked some improvements in the new version and support helped me with the upgrade I qualified for. Very good program, would like the copy and paste to be more like the old but with the stability of the new.
Response from Nitro Software, Inc.Mar 15, 2024
Hi Bryan, Thank you very much for your review! Your satisfaction with our products is the most important to us. We really love to hear that you are are finding our Nitro Pro software to be very helpful. Thanks, Team Nitro
customer
Mar 13, 2024
The "Stamp" feature saves in pdf's in…
The "Stamp" feature saves in pdf's in some places and not in others (it just disappears).
Response from Nitro Software, Inc.Mar 15, 2024
HI! Thanks so much for sharing your experience with the "Stamp" feature, in this review! The feedback of our customers is very important as we strive to keep creating great products. The Nitro Team

Nitro Software, Inc.Reviews of gonitro.com

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An exceptional experience with Nitro.

Nitro is a perfect tool

Nitro Pro is extremely user-friendly

Way better value than Adobe

Company Policy Unfair to Loyal Customers

Nitro Pro is very easy to use

Nitro support was very helpful

The "Stamp" feature saves in pdf's in…