Golf ZooReviews of golfzoo.com

Asked several questions for our trip we booked for January and were never emailed back. Looking to book in March and will give them another chance.

I sent a request for a quote to Hilton Head via the company website on 8/22/19. By Monday I had not received a reply. I called thinking there may have been a computer issue. The receptionist confirmed they had received my request and said someone would call me shortly. BY 4pm Monday no one called so I booked my own trip. It's now Tuesday, still no call.

We played 5 courses last week. The first, Barefoot Norman was absurd. Worst shape on the 5. Sand traps were more mud and gravel. Not much fun. The next 3 courses were great! Offsite course and the Love and Fazio layouts. I am a huge Pete Dye fan and really looked forward to finishing on that course. The course is fantastic but course management SUCKS. Rangers were for show and couldn't do anything to move the folks who were behind along. It turned into waiting on every shot and a 5 1/2 hour round. Sad ending to an otherwise beautiful week in Myrtle Beach. When our leader contacted Golf Zoo, he was basically dismissed since we had finished everything. I know we were not alone in our opinions as we had several other golfers voice the same thoughts. Very disappointing of Golf Zoo to automatically side with the Barefoot Management team without verifying if there was a legitimate problem or not. We were told that the same person owned all 4 courses by multiple rangers and they verified that Norman was the worst maintained of the 4 and that the Dye course was phenomenal but we would see that they over scheduled golfers and that they would allow people to play beyond their abilities. Our group has used Golf Zoo before and the results have always been great. I sincerely hope this isn't a change in their philosophy but they have certainly disappointed a group of 8 guys with their lack of concern. Just an update on our issue with the Norman and Dye courses. We are a group of 8 guys that get together once a year from all over the country. The resolution for the 8 of us was to give each of us a 9 rain check to be used on the Love, Fazio or Norman course. A lot of good that does for folks who live in Alabama, Ohio, Michigan and New Hampshire. We will run right down and use them this weekend. Right! Talk about giving someone the sleeves off your vest! The area is fantastic as were the accommodations. I take nothing away from those. The bad taste in mouth from the Norman and Dye courses still remains.

I worked with Diana to book my bachelor party golf trip to Ireland. She booked us 3 rounds at 3 incredible courses. We played in the high season, got on in the mornings and for way less than if I had tried to book myself. I'll be using Golfzoo for all of my future golf vacation bookings.

Again Golf Zoo has come through for me and my group. I can't say enough about how easy it is to book a trip with them, their staff (everyone I have worked with to date) is friendly, responsive and knowledgeable about not just the lodging but most importantly the golf courses and their conditions, layout, playability, pricing and accommodations. They provide a convenient and easy way to make payments, either lump sum and/or individual payments from each golfer within a large group. I have used them numerous times for trips up and down the east coast and have referred many family, friends and clients whom have experienced the same as I have. Look forward to my next trip to Myrtle Beach coming up in May 2017. Thanks!

I tried for several days to get a hold of someone on the phone to talk about the trip and make sure there was availability. After 2 days finally got a response, so we booked and confirmed hotel and golf reservations.Thinking that everything was good because i paid for and got a confirmation email we booked flights, and rental cars for 10 people. Several hours later i get an email saying that somehow the hotel rates went up and can no longer get me the accommodations that i already paid for and have a confirmation email. The sales guy told me that i needed to go figure my trip out somewhere else, or cancel my flights and pick new dates. I was very excited to use Golf Zoo but after this first very unprofessional experience im left walking away disappointed.

Overall, great package with great price! The Moorland and Parkland courses were in great shape, but the Heritage and Oyster Bay were somewhat disappointing.

worked with me to bring the cost down. Everything went perfect, all we had to do is show up little before our tee time.