we've got a long way to go
Golf Wang (golfwang.com) has 180 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Anne
I wouldn’t even give it 1 star. This has been by far the worse experience buying online ever. I ordered Dec 8th and I have yet to receive anything. Very disappointed with service as they could not even give you a straight answer when they would even ship items. False advertisement on website as it says items ship 5-7 days from order date and here we are over a month later and nothing. Will never buy from there again.
SC
My nephew asked for a sweatshirt for Christmas. It wasn’t cheap. I got a ship confirmation email on December 15 but yet on December 22 tracking said label created. I contacted them via email, they do not have a phone number. I did not receive a reply today the day after Christmas I get an email not in response to my customer service but updated tracking saying it’s out for delivery. I’ll believe it when I see the product. This company is a sham.
T D.
The absolute worst. Placed an order on Nov 28, received an email on Dec 8 with a tracking number, but although a shipping label was generated on that date, it is 5 days before Christmas and it STILL hasn't shipped. My 11-year old loves Tyler the Creator and the Golf line, but he won't be getting another thing from Golf. Unless you don't mind waiting months for your items, don't bother. Completely unprofessional, and it's obvious they have zero respect for their customers.
Mike L.
Order products on a drop date Novemeber 20th, it's the week before Christmas and nothing has been shipped. The only thing they keep saying is it will be shipped in 7 to 10 days, and can't guarantee it will be there before Christmas. Completely, unacceptable. However, they have no problem burying my inbox with order before Christmas.
Jaime
Terrible! They say 2-3 weeks until it ships, I ordered 4 weeks ago and nothing! I emailed them because God knows there is no phone number, they respond and it said sorry but it’s going to be another 2 to 3 weeks before we ship it and then 7 to 10 days to arrive to me. I ordered November 12 wanting it for Christmas and it’s not even gonna be here for Christmas, unacceptable ridiculous. Their company is unprofessional and a joke in my opinion. They have no comparison with any other business running it that way. good luck. It’s like they have no idea how to run a business. They should be embarrassed.
PIRUZ
The order has been placed on the website more than 2 weeks ago, shipment label has been created more than week ago, considering the fact that their shipping point is less than 30 miles from where we live , it's unacceptable. I can't cancel and request my money back because they are charging 30% restocking fee + no one responds to the emails or phone calls , will never order from them again, I don't care how much my daughter likes this brand.
Roman O.
I did not run into any problems when ordering from here. Got a bit nervous when I saw the rest of the reviews here, but my package showed up on time coming to Canada. Hope everyone else’s experience can be as good as mine.
Mike in C.
Garbage company. Took an order from my son and never delivered. I check our mail daily and would know if a sweatshirt arrived. No shipping notice, no customer service, no follow through. Buy confidently anyplace else because you couldn’t do any worse than dealing with this place.
