we've got a long way to go
Golf Wang (golfwang.com) has 180 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Joe A.
Such a shame as I love Golf's clothing, but their shipping is just too untrustworthy and the wait times are just too long to order from them online. I bought a jacket which never came and after weeks I never even got a shipping email for, managed to get my money back and just ended up buying it in the store there and then. If you're near London I wouldn't recommend ordering from the website and I'd just go in the store as the staff are really helpful and friendly.
Nicholas C.
Terrible customer service! I somehow ended up confirming the wrong size hoodie. When I wrote and asked how to exchange, they told me "all sales are final". I cannot wear this and after two requests of customer service to help me exchange they continue to Stonewall me. In this day and age, Online Retail (e-commerce) should easily be able to accommodate exchanges. Customer satisfaction should also be important. Clearly this company does not have the ability to accommodate exchanges nor do they care about their customers' experience OR the products they are providing. I will never order through Golf Wang again! And Tyler, The Creator should be ashamed of himself for creating such a teribble e-commerce store and experiance. Terrible customer service!
Theis R.
Jeg købte to af deres mystery boxes men fik ingen mail eller besked om hvornår jeg vil modtage pakkerne. Der endte med at gå 3 måneder hvor jeg skrev med kundeservice 4 gange alle gange uden hjælp og en enkelt gang hvor de begik en stor fejl som gjorde at jeg kontaktede DHL (dem som stod for fragten) på golf sangs vegne. De erkendte ikke deres fejl og mine penge blev returneret uden undskyldning, forklaring, eller nogen form for kompensation
David C.
Terrible customer service doing irreparable damage to the brand. Wish I had read the reviews before ordering. Waited two months for my order and missed Christmas even though they told me repeatedly that the order would reach me in time. DO NOT ORDER ANYTHING from this brand.
Matt S.
Until these fuckheads stop using the absolute joke of a shipping service DHL I would stay FAR AWAY from GolfWang.com. You're probably off just buying resale.
Olivia M.
would give it 0 stars if i could. parcel turned up 4 months later after i had made a charge back claim. probably won’t be getting the money now and won’t be given any as compensation. never replied to my emails/ instagram messages. shocking
Nicki
Ordered 2 items, a hoodie and shoes, on December 2 and have still not received anything. This was supposed to be a Christmas gift for my daughter. Got an email on Jan 10 saying my order had shipped. Have been checking tracking every day and all it says is the label has been created. Today, got an email saying one of the things on my order had been refunded and yet another email saying my order had shipped with a different tracking number. Don’t even get me started on customer service. You can only email them and all you get is a response saying it will be shipped in 7-10 days. My daughter loves Tyler the Creator but I will never order from Golf Wang again.
W. S.
Terrible company. Charges a flat rate of 10 dollars to ship, but takes them over a month to ship. I ordered 1 t-shirt on 12/08/2023. Shipping label was created on 12/15/2023. I just received a notice from USPS that delivery is expected on 01/19/2024. so I went over the whole tracking list and come to find out USPS didn't even receive the item until 01/12/2024. Don't waste your time or money on this company. If Golf Wang would like to dispute my claims, I will happily post evey saved page, every e-mail and the complete tracking schedule from USPS of this transaction.
