Golf WangReviews of golfwang.com

I bought a mystery box and got the same Item twice. It´s one of the uglyest pieces I ever have seen. Definitly feel scamed...

Never again. Bought several Christmas presents on Dec 9, 2024 and they still haven’t even shipped. At what point do you just demand a refund? Do these products actually exist?? Customer service is terrible and just tells you the same thing over and over again - and it’s long past the 5-10 business days for order processing. They certainly took my money immediately, though!!

ordered a shirt and poster from the recent album release. spent over 100. they shipped part of the order and I've never seen the shirt. their customer service frequently says to wait two weeks. it's been months. edit: it arrived today, after 2 months. I upgraded the score to 3 stars. miscommunication and long delay.

Their customer service is AWFUL. I spent $486 on a jacket on November 16th. As of today it still had not even shipped yet I bought something else 2 weeks ago that did. All my emails got the same stock emails returned. I filed a complaint through shopify. Golf Wangs response was to cancel and refund my order with NO explanation. This was my sons main Christmas gift and now 5 days before Christmas I will be scrambling to find him a replacement. I hate this company with all my being and would give it half a star if I could. If their customer service matched their products it would be so much better. I am done with them.

Will never order from here again. Placed my order on 27th November to be shipped from the USA to the UK. Told to wait 8-10 days for order to be picked as they have a very small team in the warehouse. Then up to 8 weeks for delivery.The order status never changed from 'order confirmed' after this waiting time. Ordered a puffer jacket for my daughters Christmas present. Today I received an email saying "refund notification". Why ? I didnt ask for one. Why take my payment if you can't fulfill my order? I was happy to wait. Why not ask me first before cancelling?Now I'm going to have to break the news to my daughter that it's not coming at all. Her birthday is in January so this would have been her gift if it didn't arrive in time for Christmas. Very disappointed as a 1st time customer. They should pay for more staff and have the option to preorder that way they can ensure that they have enough stock to fulfill the backorder.

I ordered a shirt and immediately after I realized it was the incorrect color. The only way to contact them is by email which takes more than 2 days to get a reply. They sent a reply that if the shirt is shipped they can't change the order. The order states shipped, but UPS has never received it yet. If they had a phone to call customer service the color could have been changed immediately. Its a shame it is a present for a teenager and they will now be so disappointed. Terrible customer service.

This company has got to have the most worst customer service I have ever dealt with in my life! I placed an order and received such a defective shirt, contacted customer service they told me to send it back within 10 days or else it would void my return. I send the shirt back, it’s been a whole month since it was received and then they tell me that when they get to my return they would let me “know”. It’s been an absolute nightmare! Oh wait want to know what the best part is after all of the going back and forth through email when I contacted them to follow up they tell me effective as of Aug 2024 they only issue store credit! Mind you this was not at all mentioned in any of the email threads as I have proof! Complete garbage! Do not order from here!!!!!!

I wish I could give them 0 stars, this is the worst company ever. I ordered my package October 21 and it is December 13 and my order is still just placed. They have an automatic email sent out from their customer service and I know people who have ordered from there and got their stuff later then I did.