GolfEtail.comReviews of golfetail.com

I ordered golf clubs the week before Christmas. They were guaranteed to arrive by December 23rd. I paid the extra shipping cost to have them 2nd day air shipped. They didn't arrive until December 27th. I tried to call Golfetail several times and had to leave messages. I also sent them several messages online. I still haven't heard back. So disappointing!

Bad 63% 49 reviews and 63% are bad. That’s 30 of 49 folks that rated this site bad. Still no return shipping label to return a defective shirt. Still waiting! Hope to hear from you soon!

I never write reviews, but came across this site and read the negative reviews. I have been ordering from GolfEtail for over ten years and never once had a problem. One time I needed to return 3 shirts and the process went smoothly. I have also utilized their golf club trade- in division and that also went smoothly. Thank You GolfEtail

I ordered golf gloves and a hat -- never received them -- emailed them multiple times and they would never respond - I have done prior business with them for the past couple of years -- I will never do business with these people again and will post as many bad reviews where ever I can - all they care about is getting their money and don't care if the products get delivered or not

Bought a pair of golf shoes that said 10.5 but fit like 11.5! Tried to return for one size smaller and Jamie from customer service said I MUST PURCHASE a return label in order to return for a size smaller! 😡 Last time I order from here!!!

I have purchased several items from this company and have until recently had been mostly satisfied, at least until my last purchase. I bought a gps watch from them and within days of receiving it they placed it on sale for $24 cheaper. I contacted them and even though they say on their web site that they provide excellent customer service, they refused to provide me with even basic customer service. I will never purchase from this site again and would not recommend anyone else purchase from them either!

Ordered golf shoes for $80USD. Order was never received. No form of contact with the company was ever acknowledged or returned. Office hours?...I don’t think so... Filed PayPal grievance.

Absolute joke. Don't buy anything from them. Their idea if customer service is ridiculous. The ad that was sent to me was a "flash sale" for either a hybrid rescue club or a 5w fairway wood for $39. I chose the 5w fairway wood. What was sent to my house was a 3w, which I had already purchased from them. When I called about switching the product for the 5w, I am told "oh, that is just a stock photo" when you click on the choice to order, it only pops up as a 3w and that is what you clicked." So, now, I am stuck paying this joke of a firm to return their club because they use "stock photos".