Donovan B.
Not sure
Great experience but still haven’t got email from anybody about my transaction
Response from GoldStar Trust CompanyJan 18, 2024
Thank you for the review.

Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
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795 approved reviews, newest moderated first
Donovan B.
Great experience but still haven’t got email from anybody about my transaction
Response from GoldStar Trust CompanyJan 18, 2024
Thank you for the review.
Richard
Transferred the paper assets to physical coins with Goldstar Trust Company.
Response from GoldStar Trust CompanyJan 18, 2024
Thank you for the review!
customer
Every contact was helpful, courteous, and professional throughout the process. Follow up has been great too.
Response from GoldStar Trust CompanyJan 18, 2024
Great! Thank you for the review.
customer
Staff was professional and kept me well informed of my transaction.
Response from GoldStar Trust CompanyJan 18, 2024
Thank you for the review!
Ann S.
Sent a distribution of funds form to liquidate a self directed IRA on November 6, 2023. I was told it may take up to four weeks before my funds are transferred to my bank account. Well it’s been 8 weeks no funds transferred yet. Documents were submitted without errors. Called and was basically told nothing about when my funds would be delivered. Still waiting December 29, 2023. Probably will be the New Year before I see my money. Yeah your company really let’s me take control of my funds.
customer
Ease of use and the staff has been great to work with. They kept up with me while waiting on my check to arrive.
GVL
Just signed up with them. Starting them off with 3 stars.
Bruce
Genesis has handled the intermediate paperwork between us and GoldStar. At this point, we have a paid-up account with GoldStar with no bobbles at all. We are pleased so far!