Goldman SachsReviews of goldmansachs.com

If I could leave zero stars I would! Will never use my Apple Card again! They are with Goldman Sachs and I’m not surprised by the low reviews! I was scammed by a China vendor and disputed the charge 3 times. It was a fake website I unfortunately purchased an item online from and Goldman Sachs ruled 3 times in favor of the scammer! Unreal! What a lousy banking institution.. I feel sorry for their customers because there’s no customer loyalty.. there’s scammer loyalty but not for the customer! It’s a low-life bank as far as I’m concerned and I will never do business with them again. Their fraud department is a joke, with complete idiots working there. #losers

Extremely poor customer service. A significant language barrier made communication unclear and prevented effective problem resolution. I expected far better support from a firm of this size.

Long time customer of Apple Goldman Sachs card. All Iphones, Airpods, desktop, Ipad, Macbook have been purchased through Apple using monthly installments with Goldman Sachs. And December 2025 purchase 2 new phones using card but was told I had to make full purchase first, then call AGS to switch to installments so I did and it worked out fine. I've always done it this way except in the past was done at the Apple store, this time I had to make the full purchase and call a few days later. Come January 2026 I needed a 3rd phone did the same process (was told by a 2nd employee at apple store the same process) so I made full purchase and today called AGS just to be told not just by CSR but by his supervisor that bc my phone carrier was not one of the TOP 4(Verizon, At&T, Boost Mobile and TMobile) that they could not change to installments! My carrier is Xfinity. I said well I just changed to installments for 2 new phones in December how does this rule change in less than a month? Was told always been like that (yeah ok) but wasn't enforced and now it is. So as a consumer of both Apple and Goldman Sachs for probably over 8 years (and not everyone who has their carrier with a "top 4" has a goldman sachs nor have they purchased several Apple products for years)it didn't matter and it was all based on that my cell carrier was not the "top 4". Shame on Goldman Sachs for discriminating those that don't have their cell carrier with At&T, Boost, Verizon and TMobile. I guess we know who scratches each others backs...

Goldman Sachs Bank for Apple Card use to be good bank but now that are just like all the other banks out there Poor Customer Service Violating the 2003’Privacy Laws asking for Social and not verifying a customer account another way like some banks will send you text and you read the text numbers they sent you to your phone . Stay Away from Goldman Sachs Bank don’t open any any Apple accounts with them Not worth it !!! Also Reps REFUSE TO IDENTIFY THEM SELVES WITH AN ID NUMBER WHICH CALL CENTER THEY ARE IN Either in the United States Texas , or Manila Philippines or India or Domincan Republic. That is where there call centers are people . To hell with Goldman Sachs your in for A rude awakening very soon I’m not going to stand for this crap from you or any bank . I say F U Goldman Sachs I don’t care of your stupid 3.50 % Saving account when I get 4.65 %Some a little bit higher . The stupid 3.5% is not worth it ! I get 18% on my money every month investing in CLM Stock and CRF Stock so screw you Goldman Sachs your NOW just like any lousy bank out there ! You use to be good ! But now you suck like all the rest ! Don’t open any accounts with them people !

I had the worst experience with GoldmanSachs, I almost lost all my savings and won't be working with them going forward.

Incomplete procedures and policies. They have been charging me for invalid medical charges for 18 months and refuse to remove them stating the charge is valid. However, the vendor the charge was made by says that it is NOT A VALID charge to my account. The health system has no record of this charge but Goldman Sachs states they have proof. However, they refuse to provide the evidence they say is provided by the health system. I am being held responsible for someone’s error and the bank refusing to admit the error.

Worst credit card company that I have ever had to deal with especially when it comes to fraud on your account! I have been fighting with them for over two years about a $1200 charge that is total obvious fraud. I’ve had to report it seven times now and each time they just waste my time. I asked for the documents showing what they use to make their decision and I get a blank piece of paper in the mail. I’ve turned in documentation every single time.

The customer service sucks! They also have no interpretation services just fyi. I got transferred and put on hold twice! At the end they couldn’t even solve my problem so just a big waste of time!