Consumer
Goldman Sachs manages your Apple Card
Goldman Sachs manages your Apple Card. probably the most incompetent customer service you will ever encounter. I have been refuting a fraudulent charge from Airbnb and have provided documentation since June 20 of 2026. They repeatedly request the same information over and over again. I have evidence and they still can’t reconcile or process the information.. you’re either speaking to people that don’t speak English, don’t read English, or they’re just idiots because I’ve replied so many times letting them know that I tried to cancel the booking directly after I booked it based on the revelation of where the booking information was located was not revealed. Secondly, the homeowner refused to answer phone calls, refused to call back, and refused to answer the door. This said, this is an open and shut case and should’ve been accredited back to my account without taking me through extreme levels of customer abuse. They have bullied me and abused my time, and they don’t deserve to get any good ratings because they’re absolutely horrible with ayou’re either speaking to people that don’t speak English, don’t read English, or they’re just idiots because I’ve replied so many times letting them know that I tried to cancel the booking directly after I booked it based on the revelation of where the booking information was located was not revealed. Secondly, the homeowner refused to answer phone calls, refused to call back, and refused to answer the door. This said, this is a open and shut case and should’ve been accredited back to my account without taking me through extreme abuse. They have bullied me and abused my time, and they don’t deserve to get any good ratings because they’re absolutely horrible with a regular consumer.



