GoldenhourhempReviews of goldenhourhemp.com

Package was lost, but marked delivered by USPS. After nearly two weeks of waiting and emailing customer service, the final verdict is that I just don't get to have my package. GoldenHourHemp refused any sort of accomodations that would help me recover my lost money or product. Very disappointed. Will be looking into different options, even if it costs more

Was good at first but once I had an order that was messed up they will not respond to you at all. I emailed three different places even ones in the company that weren’t customer service and no response they can send you whatever and they don’t care cause they don’t respond so I was stuck with product I didn’t order

No stinking way would I ever order from these incompetent uncaring individuals. They sent me the wrong order they did not send me what I ordered of course no response no response. I've read all of the other reviews and they sound just like mine is going to sound. You're lucky if you get your product at all but it's going to take two plus weeks to get anything. They don't respond to emails they don't care about their business get the word out to stop using them! I use Boston Hemp If you order before noon they ship same day and it's great stuff and great price!!! I'm never coming back here. If I could leave less than one star I would. Incompetency is a big pet peeve of mine and I just can't deal with it. Along with taking people's money and not sending them their product, pretty evil in my opinion.

rosin is pretty good shipping is fast

“I’m sorry to hear that the flavor was not quite what you were hoping for. While we are unable to offer a refund based on taste preference, I’ve shared your feedback with our team and have added the credit for 50% of the affected items to your account” STAY FAR AWAY

I love their products, great quality even better prices, the only reason I'm putting a 4 instead of a 5 star is because this last order i had 2 jars of concentrate come in smaller sizes then I paid for, but I've contacted customer service, if they correct this mistake then yes full 5 stars, if they dont, then still 4 stars I've ordered from then many times and never had an order wrong before, everyone makes a mistake from time to time, they still have killer good products UPDATE 12/25/2025 Ive updated to 5 starts because the fully fixed their mistake and their customer service got back to me on the holiday!!! Great company!!

I placed an order with them and didn’t receive everything in my package.. I reached out to them about it and they asked for a photo of what I received.. sent the photo and 5 days later nothing.. they say 1-3 days for delivery and orders over 100 will take 5-6 days.. get ready to wait 2 weeks or more for your order.. they take forever to respond back to you if you have a problem and you can only get ahold of them through email.. They do ship it well packed and all.. just takes them 10 days or more just to get your order ready and then another 3-5 days for delivery ..

Carts were fire effects were great shipping was awesome definitely going to order again