Gold and CherryReviews of goldandcherry.com

I am still getting use to the iPad keyboard/case, but so far it is fine. No concerns. The user manual could have been a little more detailed; there are still a few commands I don't understand. Their costumer service was really good, although a little slow in responding at times. I had to return a wrongly ordered size, which was difficult because it was back ordered, but they finally cancelled it for me. The correct size took a lot longer than the express delivery I paid for, but I attribute that to the COVID-19 issues going on. Overall, good product and good costumer service.

I read many bad reviews and was so nervous I tried canceling the item before it arrived, when it arrived I had already planned to send it back, but it took so long to get here that I opened it up! I placed my IPad In it and it has been a sturdy case since . The keyboard works the case is durable and I’m happy! Thank you Gold and Cherry! Sorry for the lack of faith!

I just received my Gold and Cherry keyboard for my iPad, and I love it! Especially since the trackpad works after customer service quickly clued me in on how to make it work. The installation instructions could have been a bit more detailed, but bottom line it all works!

APRIL 4, 2020: I also purchased the raw aluminum iPad case for my Gen 2 12.9 iPad Pro. I got the little aluminum mouse pad and the G&C mouse. Although there’s a little lag time and some learning curve to the mouse, the case FIT PERFECT (that review i read about it not fitting meant that the reviewer did’t pay attention to the model purchased), looks great and works fantastic. I’ve had it for over a month now, and no issues. I don’t even use my $100.00 iPen any more. For the mouse, I would give it 4 starts as it’s a little quirky. But that’s it. MAY 28, 2020 UPDATE: OK... well... let’s chat about this little blue-tooth mouse. It’s been about 2 straight months of use, and I have to say as fashionable, well made the keyboard case is, I’m finding the mouse to be more and more glitchy as time goes on. I mean, the MOUSE was really why I bought the kit- not necessarily the keyboard case. I’m not sure if there is an update for the firmware or something, but if it doesn’t improve, im going to ditch it (yeah, it was expensive, for sure), and go back to my iPen and super light-weight LOGI keyboard/case.

I bought one of their keyboard cases for my iPad last year. After a couple of months the iPad ceased to react to touch. I took it to Apple and it turned out the iPad was slightly bent. The keyboard case has one clamp on one side but two on the other (three in total). Thus the case slowly bends the iPad over time until it eventually ceases to work properly! When I contacted Gold and Cherry they just told me, it was too late to complain. No refund!

I have two keyboards from Gold and Cherry. I bought one that was without the pad. I loved the way it works and enjoyed having this. When the newer version came out with the track pad I purchased this version. It arrived this week. I charged it overnight and put my IPAD in the new one. It works great and I love the track pad. I am learning all the gestures and using it all the time now. I highly recommend this product to anyone wishing to add a keyboard to their IPAD.

They are dishonest, the satisfaction guarantee is bull. I purchased and ipad keyboard and hub for the Ipad. They knew the model. The wrong hub was sent. After weeks of off and on emails they agreed it was the wrong hub and then directed to the right one, on their website, so I can spend more purchase another hub. I would never use them again. They are crooks.

The case I bought was $139. After 3 months of usage, the lid containing the iPad warped badly. They asked for pictures and I sent them several high-quality photos showing the warp. This is what I got back. This the 3rd time I have had this response to companies based in China. I bought two pair of water sandals that looked very nice in the pictures. When I got them they were miss sized badly and the quality of the material and construction was pathetic. When I complained I got the same story... you pay for the shipping to this address in China and we will take a look to see if they qualify for a replacement. If we do choose to replace them you will have to pay for the shipping Or you can take what's behind door #3. Same thing with a lightweight rain parka. I am not buying anything from China. Hi We are sorry to hear something went wrong with the item you have purchased with us. As a solution we can offer you to use your limited warranty . You can send the item back to our laboratory in China to be inspected and fixed\replaced depending on the malfunction for free. This process means you will need to ship the item to China on your expense , Plus pay the shipping fee to get your item back according to your model : General accessories Small pack- $17 iPad mini 7.9" case- $17 iPad 9.7" Basic- $22 iPad 9.7" (2,3,4)- $33 iPad 9.7" detach/360 case- $30 iPad 9.7" premium case- $39 iPad 10.5"/11" case- $41 iPad 12.9" case- $44 Since the items are heavy (600-1700 grams) the shipping costs are high and you might end up paying more for the shipping then just buying a new item ! Therefore some of our clients preferred to get a discount and buy a brand new case + keeping the old for spare parts. So we offer another alternative to the warranty , Take 26% Discount to purchase a new item with free shipping , This way you will end up saving about 30 days of wait , the hassle to send back the items and shipping costs , To use the discount insert this one time code in the checkout: "HFOWHF2" Hope this helps Feel free to update me on your decision or ask any question.