Gold and CherryReviews of goldandcherry.com

20 minutes after I placed the order, I realized I had provided an incorrect ship-to address. I immediately sent an email to the Gold & Cherry contact email address and asked that the ship-to address be corrected. I did not hear from them. I sent a 2nd email asking for help. I again did not hear from them. In the 3rd email I told them that I did not hear from them, I intended to dispute the charge to my credit card. I heard nothing from from them and have now filed a dispute with my credit card company. The product still has not appeared and I have yet to hear anything from Gold & Cherry. I was looking forward to the product but I will never order anything again from this supplier.

I think your product is good I have bought one for my granddaughter why oh back cause she's online schooling and it's working just perfectly she loves it and so do I

Makes using my iPad much easier.

Heavy, keyboard is ok. Case itself is thin and fragile, will crack easily. Not worth the cost. Will not buy from this company again

They misrepresent their products and refuse to provide refunds if they were opened and removed from their original shipping packages. We bought two trackpad smart cases for our IPads which they advertised as being compatible with our A1474 model IPads but they failed to advise the touchpad would only work if the ipads were upgraded to 13.4 software. Since our IPads could not be upgraded beyond 12.5 they were useless for our purposes and both units were returned at our expense. They only refunded $150, the price of one unit as the unpackaged unit we tried to test and play experienced a slight crack in the case when it was removed from my IPad. Further they failed to respond to my request for additional refunds.

It’s an okay case. My charger wouldn’t fit in the port with the case on unless you use the original charger. It’s a lot heavier than I thought. I think it’s still too much money for it. But I will keep it. It looks nice.

Do not do business with this company until you first read their “no return” policy, and unless you are really tech savvy. Once your keyboard has been unwrapped from the cellophane and you want to return it, they only give half a refund. If the aluminum case has any scratches, then you get zero back. It is nearly impossible to get iPad in and out of the tight fitting aluminum case without scratching it as you must slide it. Returns must be made in 14 days. I can’t return mine and I am stuck with it. I’m out $100 plus tax and shipping. I was unable to pair it with my iPad because of the ridiculous instruction booklet that comes with it. It’s a Chinese product, and even the English with diagrams is impossible for me to understand, plus you would need a magnifying glass to read it because the print is so tiny. I took both of them to Gerk Squad and they refused to pair it for me since they couldn’t read it either. We exchanged a few emails back-and-forth, and I just wanted someone to walk me through the pairing, and they refused to do so. I told them I was unhappy with their customer service and their return policy, and that I was going to write an unfavorable review, and they didn’t care.

Product fit the iPad well. When the pad is rotated it does not fit quite flat against the keyboard so there is some bounce unless it is held tight. Keyboard works well.