Gold & Cherry, Delaware USA based company since 2014. Innovation awards winner for designing and creating one of a kind smart solutions for Apple products including Smart cases for the iPads, iPhones and the Apple watches as well as premium keyboards, hubs, desk station and other accessories.Why US? GoldandCherry.com Provides professional hardware and professional customer service to provide 100% satisfaction guarantee for our clients along with3-8 days Super fast Free shipping from 🇺🇸 USA for Domestic & Worldwide orders.Want to consult with our iPad specialist?Email [email protected] +1 (302)278-0255
Gold and Cherry (goldandcherry.com) has 681 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
goldandcherry.com
Website
goldandcherry.com
Category
Computers & Phones
Listed on Five Star Index
2026
About these reviews
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The company replied to 75% of reviews.
Latest
Most recent review: August 2026.
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So far I’m just getting it set up but looks like it’s going to be good. I got the rose colored one and it’s really pretty. My iPad fits really tight with no worries about it falling out. I would recommend this to my friends.
Response from Gold and CherryAug 30, 2022
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
DD
Dan D.
Scammers
Scammers! Terrible customer service! I ordered a case for my IPad Pro. I entered my model # and they sent me a case for a 1st generation Ipad and I have the 5th generation Pro. Customer service had me go to there insurance site to make a claim, which was a joke in itself. After 3 weeks they sent me the exact same wrong case!!! After very poor customer service I finally gave up and took the loss!!! Went to Best Buy and bought a very nice case for half the money!!!!
Update to their reply-I did not pick the wrong size, I gave you the model # and you sent the wrong size!!! Stop with your bs. answers, they stopped having meaning to me!!!!!
Response from Gold and CherryAug 29, 2022
Hi Dan! Maybe you pick the wrong size. Please email [email protected] for further assistance on how to check the model number of your iPad.
AD
Augie D.
BUYER BEWARE!!!!
I ordered a watch band for my Apple Watch. The one G&C sent was defective. G&C told me to take it to a jeweler and pay to make it useable. I refused to pay to fix the defective product G&C sent. I demanded a refund. G&C said to return it at MY expense. I refused. I demanded G&C post a refund to my credit card and guarantee to reimburse me for return shipping cost. G&access refused and said its return policy is “NOT NEGOTIABLE.” Now I’ve spent $100 for a useless watch band. BUYER BEWARE! My experience with G&C has been horrible!
Here is G&C's response:
We’re very sorry that you had a negative experience with our product. I think you misinterpret our policy. Please email [THEIR RETURNS/REPLACEMENTS & REFUNDS POLICY MAY BE ACCESSED FROM THEIR HOME PAGE] for further assistance.
I reviewed G&C's "RETURN FOR REFUND POLICY".
It requires that the product be returned within 14 calendar days. Hell, it takes 14 days to try to communicate with G&C to figure out what to do.
The only way to get a refund is to return the item in an "unused and unopened" product. How can one judge whether to return the item or not without opening it?
If one opens the package, G&C can deduct from or refuse a refund.
Assuming one hasn't opened the package and is able to return it to G&C within 14 calendar days, you still HAVE TO PAY THE SHIPPING COST TO RETURN THE ITEM TO G&C!
Upon returning the item, G&C retroactively rescinds its "free shipping" policy (the policy that says they won't charge to ship the product to you when you initially purchase it) and then deducts $15-$25 from any refund amount to cover the original cost of shipping the item to you.
The amount of any refund is "at the discretion of our quality assurance team, based on inspection of returned product & box packaging condition." You KNOW they'll knock money off, if, in their "discretion", they decide to refund money at all, since one has to open the box to inspect the product.
If G&C sends a replacement product, you must PAY for them to ship it to you.
If the product originally-sent is defective, one must file a claim with G&C BY SNAIL MAIL within seven days of the delivery date "to be eligible for free replacement considered." (Sic). In other words, even if you jump through all of the hoops, G&C may deem your claim to be ineligible for replacement.
I repeat: BUYER BEWARE!
Response from Gold and CherryAug 29, 2022
We’re very sorry that you had a negative experience with our product. I think you misinterpret our policy. Please email [email protected] for further assistance.
NA
Nancy
Does not fit my iPad
Does not fit my iPad Air 5th generation. Waste of money.
Response from Gold and CherryAug 24, 2022
Hi Nancy. Maybe you pick the wrong size. Please email [email protected] for further assistance on how to check the model number of your iPad.
WA
Wally
Very satisfied with my purchase
Very satisfied with my purchase! I purchased the gold watch with the green band and already getting compliments wearing the first day!
Response from Gold and CherryAug 24, 2022
We are so grateful for your 4-star review. Thanks for sharing your rating with us and the community.
KH
Kimberly H.
What a great experience!
What a great experience!
This is my third key board for my iPad and I absolutely love it!! The process is easy and pricing is hard to beat! I like the deals that come around and I got a mouse this time! I really like the backlit keyboards and I have recommended to everyone!
Response from Gold and CherryAug 24, 2022
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
SM
SMN
Continued - BUYER BEWARE - SCAM - SMA
Continued - 4 days later, on 8/8, I was contacted again by customer service, this time a different person than I had been dealing with. I'm offered to look at the women's section before they process the refund. I responded by saying no, thank you, the women's watch bands were half the cost of the band I purchased, and even if I added a bumper for the women's watch, this would not be a fair and equal trade. It is now a month and several emails later, and I still do not have a refund. I then received an email that the items had been refunded. A few days later, I checked my account and saw that I had only been refunded $120.72. The watch band was $169.90. I had a discount code, so my total for the band was $154.9. I had to pay $15 to return the watch to them, so I know the shipping costs they say they will keep should be $15. I guess they determined shipping costs to be $34.18. Doing business with this company cost me $50, and I have nothing to show for it in the end. I've reached out multiple times, and they have now stopped responding. I may be out $50, but the cost to them is much greater. If these reviews deter just one buyer from purchasing from their site, they are out far greater than what they stole from me.
Response from Gold and CherryAug 24, 2022
We’re very sorry that you had a negative experience with our product. Please email [email protected] for further assistance.
PO
Pissed O.
SCAM BUYER BEWARE!!!!
I bought the Apple Watch band. I got it, tried it on and immediately determined it was too large for my size hand. I put it back in the box and immediately started the return process. Their return policy is ridiculous to begin with. No free returns and if they determine the package or product is damaged in anyway they deduct that from your return along with the shipping costs. The box that the watch band was sent to me in was damaged. So they sent me damaged packaging but they deduct from your return if you return damaged packaging? Several weeks go by before my return was processed. Then I’m contacted and asked if I would like to forego my return and pick something from the women’s line. The men’s band I purchased was double the cost of everything they had to offer in the women’s line of products. I declined the offer stating that it was a ridiculous offer. Why would I trade for something half the cost? Finally I get my return. The email sent indicated that I’m getting a full refund. Awesome. Well, not exactly, with no explanation whatsoever I see that my account was only refunded $120!! The watch band is $169.90! I had to pay $15 to return it! Shopping with them cost me $65 and I have nothing to show for my money. They are a total scam! Buyer beware!!!! During the return process they would respond to my emails. Now of course no response at all. Please tell me, Gold and Cherry how it’s ok for you to send me damaged product and keep $50 of my money? I returned the product exactly how it came to me. It was out of the packaging no longer than 5 minutes. I should’ve stayed far away after reading your bogus return policy! I hope word spreads fast and you are put out of business. You have no right stealing people’s money!
Response from Gold and CherryAug 24, 2022
We’re very sorry that you had a negative experience with our product. Please email [email protected] for further assistance.