Byron R, R.
So far so good as soon as I placed the…Black Widow
So far so good as soon as I placed the order I received emails instantly have not received the product yet will re-post when it arrives so far very happy

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GoKarts USA® (gokartsusa.com) has 643 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Extreme Sports · Bryan, Texas
New
Extreme Sports · Huntington Beach, California
Excellent

Extreme Sports · Santa Cruz, California
Excellent

Extreme Sports · Santa Cruz, California
Excellent
643 approved reviews, newest moderated first
Byron R, R.
So far so good as soon as I placed the order I received emails instantly have not received the product yet will re-post when it arrives so far very happy
David S.
We received our go kart for our kids on April 24, 2019...A month later on May 24, 2019 it was no longer working. We think the fuel tank is the issue but go kart USA has not been any help and with a 1300.00 spent on a go kart, it should still be working or the very least...the company should help better resolve the issue. We were trying to give the benefit of the doubt before reviewing. At one point, tech support said these kind of things happen. It’s sad my kids only got to enjoy their go kart for a month and no help whatsoever from the company. Maybe $1300 isn’t that much to this company but it is a lot to us!
Response from GoKarts USA®Jun 19, 2019
Hello David, Thank you for your Review. Periodic maintenance is required to keep your vehicle operating properly. What's the problem? Please call and give us a little more information. We can quickly help you . Please watch our Great Video https://gokartsusa.com/Powersports-Safety-Warning-Information.aspx All parts and manuals are on our site.
ANDREW C.
Nice user experience on website using laptop but not too mobile friendly. Please consider that as honest and constructive advice but still an overall 5 star experience! I appreciated the drop down options for the newbie here. I’ve been researching for a decent kit to make with my daughter for days - and I swear one needs an engineering degree to figure out what’s included and what’s not. Your site was the both the simplest and most informative and that’s why I bought your kit. Thanks for not making what should be a fun hobby above everyone’s head.
Response from GoKarts USA®Jun 18, 2019
Hello Andrew, Thank you for your Review. We truly appreciate your feedback. We will take a close look at the Mobile presentation of our site to see how we can improve navigation.
Fred H.
Manufacturer misrepresented pit bike as semi automatic , GoCartUSA offered a start up kit as a result but I refused . Contact with them was always replied within a few hours . Everything with GoCartUSA was great , from sell to shipping to questions answered .
Response from GoKarts USA®Jun 18, 2019
Thank you for your Review We hope you are enjoying your Bike.
Jake , M.
I used their contact us now option. Sent a clear picture of what I was working with. Sent me a throttle cable and pedal rod that I have no idea how it works. $25 for the part and $25 for shipping and still took a week to receive ????? Overpriced. Could have gotten the same package/parts for 1/2 the price on ebay. No directions on how the parts install. I understand this is a universal fit part but some kind of directions should have been included. Not impressed.
Response from GoKarts USA®Jun 15, 2019
Hello Jake, Thanks for your Review The kit costs $22 and ships in a 4-foot box Installation instructions are posted on our site. We sent you the part you ordered. Sorry you are not happy with the part. No worries, just return it. We see that you have completed a Return Request. You will receive return instructions via email shortly Parts do not come with installation instructions. You can find installation manuals in the Documentation Section of our website. Look at the GoKart Kit Assembly Instructions to see how to install the Throttle Control Rod Kit.
Bill B.
Good product and listed accurately.
Response from GoKarts USA®Jun 12, 2019
Thanks for your review Bill
Joseph, C.
I bought bearings and paid a lot of money for em and they were not the right ones when I got it
Response from GoKarts USA®Jun 11, 2019
Hello Joseph, Always carefully measure your parts before ordering. If you ordered incorrect parts, no worries, you can return them. Just complete a Return Request on our website We sent you the Axle Bearing you ordered 8207 1" ID X 2" OD X 1/2" They were only $9
Jameson Z.
Ordered the ssr sx50a for my son. Decent beginner bike for the price.
Response from GoKarts USA®Jun 11, 2019
We are glad you like the Bike. Thanks for your Review