GoKarts USA®Reviews of gokartsusa.com

5 weeks and I still have not received my product or a confirmed ETA.....

Kandi viper 200 is awesome , would of gave 5 stars but shipping was a horrible experience, took forever and IEventually picked it up my self at nearest freight company

Ordering the Go Kart was performed easily. Looked up reviews and almost all were good. Still waiting on when item will be shipped

Order was not complete, missing parts. Other parts not prepped as advertised. Left message of problems, never had a response. I’m having issues with fitment of parts, there is no customer service. I was happy to find a company based in California, several hours from me. After this experience I doubt the will be here long. I hope my order was a rarity.

If I could give it negative stars I would. DO NOT ORDER FROM GOCARTSUSA. They are quick to take your money but that's about it. Ordered back in April. Did not recieve my order til mid may. My full order wasn't even delivered. Was refunded for helmets but still have yet to receive my battery charger. But the charger will be worthless because with less than 2 hours of total ride time the clutch froze up. ZERO customer service trying to get it warrantied even tho I have submitted a "HELP REQUEST". They need to be reported to the better business bureaus.

I CANT SAY TO MUCH i ordered a motorcycle and it said in stock .but a week later they said it was on backorder.still waiting for it wish i could get more information

The worst customer service I've ever received. Dispicable!

I placed an order and some of the parts were on backorder and i was notified of that and was told ETA was 5/31 but I haven’t received and update and its 6/2/2020