Colleen G.
Highly recommend!
Clean car, on time, smooth driving!

Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Gofastpass (gofastpass.com) has 704 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Taxis & Public Transport · Miami, Florida
Excellent

Taxis & Public Transport · Miami, Florida
Excellent

Taxis & Public Transport · Miami Beach, Florida
Excellent

Taxis & Public Transport · Miami, Florida
Excellent
704 approved reviews, newest moderated first
Colleen G.
Clean car, on time, smooth driving!
Edward K.
Impossible to contact by phone. Emails not answered. Problems and concerns went unanswered. Finally gave up as time was running out and contacted the driver who fortunately owned the vehicle company that was contracted by GoFastPass. GoFast....All you need to do to make your company great is answer the phone. The van and drivers were super.
KatShif
They didn’t show up at the airport! I called and texted and the guy finally told me that his other customer was late and he wouldn’t be able to make it! He said I should just cancel. Someone who answered his phone (sounded like his wife) was very casual about the whole thing. I’ve never had such bad service from a car service company. We ended up waiting around for him and then had to get an Uber. Don’t use this company!
Jullia
Booked a shuttle for a big trip coming back from a cruise, driver arrived on time and the van was very spacious! Didn’t disappoint.
Response from GofastpassJan 24, 2025
Thank you so much for choosing our service and making this amazing 5 star review. We appreciate your business. See you in your next trip!
Matheus
Great pricing for the rides, actually one of the best prices i’ve seen so far. Booked a minivan for my family at Orlando Airport, driver was on time and did the meet&greet just like mentioned.
Response from GofastpassJan 24, 2025
Thank you so much for choosing our service and making this amazing 5 star review. We appreciate your business. See you in your next trip!
Krystal B.
I had booked three different pickups for 14 people with 14 pieces of luggage and the first one was fine but the second pick up we did not get a sprinter. We got a dodge van and four of the passengers had to sit on others laps, as well as the driver being 20 min late.
Response from GofastpassJan 21, 2025
I hope this message finds you well. I am writing to sincerely apologize for the inconvenience that may have impacted your experience with us. At FastPass Transportation, our mission is to provide shuttle service that meets the highest standards of quality and reliability. Unfortunately, in this instance, we fell short of those expectations, and for that, We are truly sorry. The issue arose due to an accident that occurred on the way to Port Canveral, causing a delay in the pickup, and we deeply regret any frustration or inconvenience this may have caused. Please know that we take this matter seriously and are taking immediate steps to ensure it does not happen again. Your trust means everything to us, and we are committed to making this right. To that end, we would like to offer a compensation and a discount in your next trip with us, as gesture of goodwill. If you have any additional concerns or feedback, please don’t hesitate to reach out to us. Your input helps us grow and serve you better. Thank you for your understanding and continued support. We value your loyalty and look forward to restoring your confidence in us. ## PHOTOS AS PROOF OF ACCIDENT ON THE ROAD WAS SENT TO CLIENT.
Kris
Our driver Rogerio was great! He sent a text prior to his arrival and very professional. I definitely will book with them again.
Response from GofastpassJan 24, 2025
Thank you so much for choosing our service and making this amazing 5 star review. We appreciate your business. See you in your next trip!
Confused C.
I paid for a ride from the airport to my hotel. The car and ride were fine, but the pick-up was far from how it was described on the website and in emails. Fastpass says "MEET YOUR DRIVER AT YOUR DESTINATION. OUR DRIVER WILL BE READY TO MEET & GREET YOU UPON YOUR ARRIVAL TERMINAL BAGGAGE CLAIM (WITH A PLATE W/ YOUR NAME)." Nobody met me at the baggage claim, and there was nobody with a plate with my name. I had to text the driver my location when I picked up my luggage and then go wait out in front for a curbside pickup. It was nothing like what was advertised. It was basically just an Uber with a different name. The driver was fine. I blame the company for advertising a service not provided.