Goedeker'sReviews of goedekers.com

Had an issue with an order cancellation and reached out to get the issue resolved. Mike Salcedo was extremely helpful and was able provide a solution that worked out for all parties. He was very understanding and made sure I was pleased with the outcome.

Great help from Mike Salcedo!

AppIiances Connection was very helpful and informative as I researched my purchase of a built-in oven. Not only did the site have a lot of relevant and helpful information, I was able to talk directly with the installer to answer some very technical questions. I ordered the Miele built-in oven on the Friday before Christmas. Much to my surprise, given the holiday, the low stock and the supply chain problems, it was shipped the next day and arrived on Monday the 20th! The delivery people were very polite and professional; they unpacked it and left it ready for installation. I was told that the trim kit for the oven had been backordered but would arrive the first week in January. Customer service has promptly informed me about the status of the items and responded very quickly to my clarifying questions. A great experience!

I spoke with Jodi Barney today. I ordered my range almost a year ago. In no way is that goedekers fault, its the manufacturer. She was so great, pleasant, professional, personable, and humane. I got all my questions answered. She is the best representative I have spoken with from goedekers. She went above and beyond doing the research for my order! Thank you Jodi and goedekers!!!

Customer service was great

This is my 3rd time ordering from appliancesconnection.com and the 5th major appliance I've purchased from them. I currently have a new refrigerator on order with them and Mike Salcedo has kept me informed of the process to date. With everyone being shorthanded and shipping issues across the US, it's great to have a customer service person like him to keep you informed. Just another benefit to a company with great products and prices! Keep up the great work!

Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "extras" previously purchased. This is already a trying season for Customer Support and with the major supply chain issues. He is to be commended!

Amazing appliance! I cannot wait to buy more appliances in the future. It looks great and works really well.