Patti L.
Medication was delivered late
Medication was delivered late, ice pack melted and product was warm.
Response from GobyMedsApr 29, 2026
Hey Patti, the ice pack is expected to melt and your medications are perfectly safe to use. Our pharmacies add ice packs as a courtesy. Please feel free to reach out to our customer support team if we can help out in any way or answer any other questions.

