GobyMeds staff is very responsive to questions and clearly communicate the process. Price is right for a 12 week supply. Delivery by UPS was early and packaged very well. Order is very detailed which includes a step by step instruction card. Nice job.
Response from GobyMedsJun 29, 2026
Thank you so much for taking the time to share your experience! It means a lot to our team. And thank you for choosing GobyMeds!
BC
Becky C.
It is always so easy to get my meds in…
It is always so easy to get my meds in a timely manner with confidence that the quality will be perfect and there is great backup if I have a question.
Response from GobyMedsJun 29, 2026
Thank you for sharing! And thank you for being a GobyMeds customer. We are so thankful to have you with us!
CU
customer
Good product at good price and easy…
Good product at good price and easy customer service.
Response from GobyMedsJun 29, 2026
Thank you for taking the time to leave a review and for choosing GobyMeds!
KR
Kelley R.
Poor customer service
Well, first shipment was great. 2nd shipment, they did not put my vial in a prescription bottle (try traveling out of the country with that) and instead of clear liquid it was PINK! Imagine my surprise after only taking a clear one. I reached out and told them my issues and they just basically told me to take it- pink is fine- even thought I didn't want the pink additive (B12 apparently). They sent me a pic of my FIRST prescription in the prescription bottle and tried to tell me that's what they sent. I told them I'd return the vial not so they could resell but so they'd have proof I wasn't trying to get something for free. And told them getting a vial of pink meds with NO prescription bottle is WILD. They are not about customer service they are a little GLP-1 bank. Luckily for me there are TONS of other options and goby meds is too expensive for this kind of customer service.
Response from GobyMedsJun 29, 2026
Hi Kelley, we are sorry you had a less-than-amazing experience with us. However, I do want to say that before you place an order, you are able to choose the pharmacy along with the additives, including B12. B12 does have a pink tint to it and that is just the nature of the medication. We also have other options from other pharmacies that do not contain additives if that is something that you are more interested in.
Also, to address your comment on sending medication back, due to FDA regulations, we are not able to take back any medications that are sent out. Also, each pharmacy is different, and sometimes your medication may not come in a prescription bottle but will have the prescription information included in your shipment.
CU
customer
so far so good.
so far so good.
Response from GobyMedsJun 29, 2026
Really great to hear! Please let us know if you need any assistance, and we wish you the best luck on your weight loss journey.
CU
customer
Exceptionally quick turnaround for…
Exceptionally quick turnaround for refill! Less than 2 days between order and delivery. Thank you!
Response from GobyMedsJun 29, 2026
Thank you for the kinds words and for choosing GobyMeds! Please let us know if you need any assistance on your wellness journey!
KA
K A.
Excellent process
Easy to order, easy to talk with the doctor, transparent pricing and quick RX delivery. Couldn't ask for a better process. Medication is effective and came with clear instructions.
Response from GobyMedsJun 29, 2026
This is so great to hear! Thank you for taking the time to leave your experience. We really appreciate it!
KR
Kris
Soggy packaging
Came from a different pharmacy this time and they used a different method of delivery. The ice packs were melted and the packaging was soaked and soggy. All items were in waterproof bags so the actual items weren’t contaminated. But it wasn’t a pleasant or professional experience pulling them out of soggy paper bags. I can understand the ice packs melting, but I feel they could have prepared for that and packaged it differently.
Response from GobyMedsJun 29, 2026
Hey Kris! Thank you for taking the time to leave us a review, and you are totally valid with this. We are working with this pharmacy to change up and improve their packaging and shipping. We do truly appreciate you taking the time to let us know!