Way too slow of a start up compared to what I was on before. 0.8 ml seriously!😑
Response from GobyMedsJan 5, 2026
Hey Dana, sorry you are having a less-than-optimal experience. Please reach out to our customer support so we can better understand your situation. Just for some more information, our providers may prescribe a lower dose based off of what they feel is the healthiest and safest for the patient before titrating up too quickly. Many times the reason for this is due to patients having stopped taking their medication and need to safely titrate back up. Ultimately this is up to your provider but please feel free to reach back out to us and let's see what we can do to help!
JR
Joseph R.
Not recommending GobyMeds to anyone and I think the extra $120 you extorted from me was bull shit
I wasn't too pleased that you asked me to kick in another $120 in order to ship my last order, after I had already paid $549 for a 3 month supply. You said that was supposedly due to my prescription being a higher dosage at 13.5mg. Well, you knew what my dosage would be from the lengthy questionnaire I was required to fill out in the initial screening process, and before I was required make the initial payment of $549. If I had a higher dosage, I would expect that to have been taken into account when charging me for my initial payment. So to get asked later for more money, almost as if you were holding my prescription and my initial payment hostage in order to ship my meds, well, it kind of reeked to high heaven, and I suspect that that is probably illegal. To me, it seemed like a "bait-and-switch" scheme.
Furthermore, I also didn't appreciate the continue run-around that got in placing the order, and a general lack of communication on your part. Several times I had to contact you and ask where my order was, and why it was again delayed. I always had to contact you. I would expect, if there was some sort of delay, a professional organization would be pro-active and let me know what the hold-ups were, what I could do to help (if anything), and when I could expect delivery. That's what a professional organization would do. You didn't.
Response from GobyMedsJan 9, 2026
Thank you for sharing your feedback. We’re sorry this experience felt frustrating.
For clarity, all patients complete an initial intake, after which a licensed provider reviews and determines the appropriate dosage. If a prescription requires a higher dosage than standard pricing covers, we give the patient the option to either cancel the order for a full refund or approve the additional cost before the medication is shipped. No orders are processed without patient confirmation.
We also acknowledge your concerns about communication and regret that updates did not meet expectations. This feedback has been shared internally as we continue improving our processes.
If you’d like to discuss your order further, you can message us through the Support Chat in your Patient Portal. Thanks for taking the time to share your experience!
KN
Kathy N.
Goby meds is the only one I trust …
Goby meds is the only company I have used for Semiglutide meds. They deliver quality medicine from trusted pharmacies. Delivery is always prompt and the support is second to none. There is always someone there to answer any concerns I may have.
Response from GobyMedsJan 3, 2026
Thanks so much for your review Kathy! Best of luck to you on your health journey!
EB
E B.
Unhelpful doctors
Customer service team gets an A+. They respond quickly and are really solutions-oriented. The medical team, on the other hand, leaves MUCH to be desired. Completely apathetic toward patients’ wellbeing, just looking to write prescriptions and get paid. They don’t actually care about any symptoms you experience.
Response from GobyMedsJan 5, 2026
Hey Emily! Thank you for the honest review. Would you mind reaching out to our customer support team so we can better understand your situation? We absolutely take our patient's well-being seriously and would like to get to the bottom of your provider chat. Thanks so much!
TD
Tammy D.
Punctuality and ease of ordering.
Punctuality and ease of ordering.
Response from GobyMedsJan 3, 2026
Thanks so much for your review Tammy! Best of luck to you on your health journey!
AU
Austin
Good service and effective products
Good service and effective products, but products are certainly expensive. I wish they would lower the prices by around a third or half, which is about the price I feel would be reasonable. As a result of the prices, I could only afford a short period of time and have to stop so if they lower the prices they would probably make more money since I could continuously subscribe.
Goby responded the same day to my review which shows their excellent level of customer service. I am updating my review to 5 stars as a result although my statement about the pricing remains ($400-$700 or something at once for their weight loss meds is expensive! - although it does work to be fair).
Response from GobyMedsJan 3, 2026
Hi Austin, thank you for the honest review! We are always working with our partnered pharmacies to get our pricing as low as possible. Happy to inform you that we dropped our pricing at the beginning of the year. We wish you the best luck on your health journey!
TL
Tina L.
Goby meds has great discounts
Goby meds has great discounts. I’ve been on this since May. I’m down 40 pounds. Fast shipping! I can’t tell the difference between this semaglutide and the real Ozempic that I’ve taken previously.
Response from GobyMedsJan 3, 2026
Thanks so much for your review Tina! Best of luck to you on your health journey!