Bioverse continues to send me Check In notifications when I open it just opens my profile. There isn't a place for entering my stats. Please tell me how to contact Bioverse and give them my stats.
Response from BIOVERSENov 12, 2024
Hi Brett, we're sorry to hear that. Please email [email protected] or give us a call at (747) 666-8167 for assistance with this. Thanks!
MA
Margaret A.
Great product
I am on my third week and I am losing 5 lbs a week. Shipping was fast and no problems with the product.
Response from BIOVERSENov 6, 2024
Awesome, Margaret, thanks so much for sharing!
BC
Brenda C.
Easy to order
Easy to order. Great communication.
Response from BIOVERSEOct 29, 2024
Thank you so much for sharing, Brenda, we're so glad to hear that!
RL
RLS
Warning!!!!
This has been the most regrettable purchase that I have ever made. I read a previous review today, in fact 2 reviews that mention that the company GOBioverse also shorted them the medication that was ordered. And I'd be willing to bet that they paid over $600. for they're medication.
I ordered a 3 month supply of semaglutide, for weight loss.I did receive a package with medication in it ,there were 3 vials, but there was just a small amount in each vial, it was not near a 3 month or quarterly supply. I contacted GOBioverse right away by text, (the only way I could get a response), because I thought the medication had been tampered with, I had already injected it, and I was concerned for my safety. Thankfully I had no reaction to it, but it just seemed fishy and I wanted to report the shortage, I still have what is left , and I WILL NOT inject it into my body.
GOBioverse response was that I possibly used more than the recommended dosage, or maybe there was leakage?? It was neither!
Then GOBioverse asked me to take photos so that the pharmacy Empower could look into it. I sent photos of everything, I mean everything that was in the box from Empower. I sent them the photos on Aug 21,2024. They told me that the pharmacy was going to do an investigation,and that they would get back to me. To this date I have not heard a word from GOBioverse. Not a case #, not a word.
Like many others it is useless calling them...
Please...you do not want to do business with this company!
BTW, I looked up Empower Pharmacy on Trustpilot also, they have an even worse rating than GOBioverse!!
Response from BIOVERSEOct 25, 2024
Hi there, we're sorry to hear that. A BIOVERSE representative will be reaching out.
HM
Heather M.
I want to stop my order and I can not…
I want to stop my order and I can not get a hold of them
Response from BIOVERSEOct 23, 2024
Hi Heather, you can easily your subscription by logging into your Patient Portal, clicking on “Orders”, and then selecting “Manage Subscription” for the order you wish to cancel. A BIOVERSE representative will reach out to assist you with this.
CC
Coletta Carr R.
Prescription Shorted
I received my prescription a few weeks ago. Today I went to inject and notice both vials sent were almost empty! There is no way this will last for 3 months! I called the pharmacy and we compared the actual information they received from Bioverse vs what is shown on my information and they do not match! I have called and emailed with only a response that customer service will contact me... This place is a scam
Response from BIOVERSEOct 22, 2024
Hi Coletta, we're sorry to hear that. A BIOVERSE representative will be reaching out.
MB
Misty B.
I tried to cancel my RX for over 3…
I tried to cancel my RX for over 3 months, no one would reply, they kept changing my account and would not reply to my continuous emails sent. I also, sent product ( return to sender) they still charged my account.
Response from BIOVERSEOct 21, 2024
Hi Misty, we're sorry to hear that. A BIOVERSE representative will be reaching out.
KS
K. S.
Charged my credit card without notice or approval
I signed up for a three-month supply for about $480 (equals about $160/month).
Four weeks in, I get a notice to complete my check-in which I complete and get confirmation for. I’m not supposed to complete a check-in for another four-weeks (week 8). But at about 6 1/2 weeks, and no other notification from BIOVERSE, I suddenly get an “your order has been submitted” and a second email saying that, because I haven’t completed my check-in, they’re charging me $289 for a 1-month supply. I was not notified about needing another check-in nor before they charged my card. I DID NOT approve this incredibly expensive charge. $289 is almost twice what I expected to pay. Why am I penalized for not submitting a check-in that wasn’t even due for another week and a half?! Now they’re ignoring my emails and messages. Stay away from these thieves at all costs!
Response from BIOVERSEOct 17, 2024
Hi there, we're sorry to hear that. A BIOVERSE representative will be reaching out.