Debra E.
They suck
They suck, horrible company do not buy from

BIOVERSE is listed under Pharmacy & Medicine in New York, New York.
BIOVERSE (gobioverse.com) has 396 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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396 approved reviews, newest moderated first
Debra E.
They suck, horrible company do not buy from
Patricia A S.
They can improve by not scamming people. I was told once I canceled my membership there would be no charges to my bank account. Since being told this I have canceled twice but my account has been charged again. This type of business shouldn't be allowed and needs to be stopped.
Crystal F.
I was disappointed with my experience with this company Bioverse because the Facebook advertisement did not match what I actually received. I believed I was signing up for a GLP-1 medication promotion for $39. However, after enrolling, I quickly realized that the $39 was for a membership, not the medication itself. While I understand I may have misunderstood part of the advertisement, the way it was presented felt misleading. Shortly after signing up, the company attempted to charge my account $199 before I had even spoken with a doctor. Fortunately, the charge did not go through. When I realized this was a membership I could not use, I contacted the company immediately to request a refund. I explained that I am covered by Medicaid and already under medical care with multiple prescriptions, so the membership was unnecessary for me. I was told that the company has a strict no-refund policy, even though I reached out right away. I also noticed that I was unable to locate the original advertisement again, which added to my concerns about how the offer was presented. Overall, I am very unsatisfied with the experience. I recommend that others read all details very carefully before signing up, as the pricing and membership structure may not be as clear as it first appears.
Jessica M.
I purchased a product totaling $329 at the beginning of February, and as of late March, I have yet to receive it. Over the past several weeks, I have followed up consistently, reaching out every few days for a status update. Each time, customer service representatives provide the same response: that the order has been shipped to the pharmacy and will be sent out soon. When I escalate by phone, which itself is a challenge due to limited availability, I am told the matter has been elevated to management and that someone will contact me within 24 to 48 hours. To date, I have received no follow-up calls or emails. The only responses I receive appear to be aimed at closing out support tickets rather than resolving the issue. Additionally, the quality of communication suggests that support may be largely automated or outsourced, as representatives frequently struggle to understand the details of my concern.
Deanna N.
I signed up but immediately canceled when I was able to review reports. I've had to dispute 2 transactions now and cancel my debit card due to this company. They WILL continue to charge you even when you log in and it says no subscriptions. DO NOT USE THIS COMPANY.
Cas
If I could do 1 star I would Horrible company and staff sneaky charges and they don’t do refunds the steal money have to dispute it with your bank if you want a shot
Response from BIOVERSEMar 18, 2026
Hi Cas, that sounds like a very frustrating experience, especially dealing with unexpected charges and feeling like you had to go through your bank to resolve it. I can understand why this left such a negative impression, and I’m truly sorry for the stress it caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us improve.
patrick E.
NO STARS!!!😬😬😬 FRAUDULENTLY BILLED. NEVER ORDERED ANYTHING. STAY AWAY!!!
Response from BIOVERSEMar 18, 2026
Hi Patrick, it’s clear from your review that being charged for something you never ordered has been very upsetting. I completely understand why this feels frustrating and concerning. If you need assistance, we’re always happy to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you. Thank you for taking the time to share your experience. It helps us improve.
Bilinda P.
Scam and take people money I have been trying get issue resolved and you took over 240.00 from me and no one has answers what a horrible bussiness I have gotten no direct person what company does not call talk to customer who is not happy what a joke do not attempt this it not real product and they keep money
Response from BIOVERSEMar 16, 2026
Hi Bilinda, I completely understand how upsetting it must be to feel charged without clear communication and support. It sounds very frustrating to not have your questions addressed and to feel stuck trying to resolve the $240 issue. I’m very sorry for the stress this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to your email and working 1x1 with you. Thank you for sharing your feedback. It helps us see where we can improve.