Maya USA INC. - GOBEKUSA Reviews | Read Customer Reviews of gobekusa.com

Maya USA INC. - GOBEKUSAReviews of gobekusa.com

3.9195 reviews
Home Improvements
4841 Lewis Rd, Stone Mountain, Georgia

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Maya USA INC. - GOBEKUSA

About Maya USA INC. - GOBEKUSA

Gobek is an e-commerce online store and it is part of a group companies which has been in the business for over 20 years in many industries. We would like to share our 2 decades of work discipline experience with pleasure so that you can create more comfortable decorations in your living spaces that completely reflect your individual style. We are very excited to support you at every stage from foundation to insulation, from exterior to interior decoration, in your quantity calculation and in choosing the products closest to your dream design. We believe that the harmony between people's taste and the spaces they live in are crucial to expand their comfort zone and make life more livable. In this sense; we are happy to provide the most accurate products in your choices such as color, texture, or material. We, as the "gobek.com" family, are looking forward to inspiring you and delivering building and decoration materials that you can use in many living spaces such as homes, offices, hotels, cafes at the most affordable price.

Maya USA INC. - GOBEKUSA (gobekusa.com) has 195 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: gobekusa.com
Website: gobekusa.com
Category: Home Improvements
Location: Stone Mountain, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Maya USA INC. - GOBEKUSA reviews

195 approved reviews, newest moderated first

Gregory L.
Feb 7, 2025
Smooth & easy transactions..
Smooth & easy transactions... excellent customer service communications!
Response from Maya USA INC. - GOBEKUSAFeb 7, 2025
Thank you so much for your review. We truly appreciate it!
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wilfried M.
Feb 4, 2025
parts missing .small knob and m8 bolt…
parts missing .small knob and m8 bolt not on lawn mower. order #4348
Response from Maya USA INC. - GOBEKUSAFeb 8, 2025
Dear Wilfried, We sincerely apologize for the inconvenience you have experienced. We would be happy to assist you by sending the replacement part. However, we have been attempting to contact you to obtain the necessary details regarding the missing part in order to process the replacement, but unfortunately, we have not received a response. Kindly reach out to us at your earliest convenience, and we will be glad to provide the required assistance.
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Timothy C.
Feb 3, 2025
They had exactly what I wanted
They had exactly what I wanted. And shipped the needed samples promptly. They arrived very quickly. Excellent service.
Response from Maya USA INC. - GOBEKUSAFeb 4, 2025
Thank you so much for your review. We truly appreciate it!
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lars S.
Jan 27, 2025
You said an item was available so I…
You said an item was available so I ordered. Days later you tell me it’s not available so i had to find it somewhere else. You cost me a week dicking around waiting for a tool that I needed asap
Response from Maya USA INC. - GOBEKUSAJan 28, 2025
Dear Lars, We sincerely apologize for the inconvenience caused, though it was not a result of any actions on our part. The item was temporarily out of stock due to high order volume, and we made every effort to locate it for you prior to canceling your order. Unfortunately, despite our best efforts, we were unable to fulfill the order and had to proceed with its cancellation. Once again, we apologize for the disruption this has caused, and as a gesture of goodwill, we would like to offer you a 10% discount on your next order to help make up for the inconvenience. Kind regards,
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Bill S.
Jan 25, 2025
Great Price
Great Price! Great product! Perfect on time Shipping!
Response from Maya USA INC. - GOBEKUSAJan 27, 2025
Thank you so much for your review. We truly appreciate it!
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Ann Michele C.
Jan 23, 2025
Great Company
Easy to order. Fast delivery. It was just like advertised. Great quality.
Response from Maya USA INC. - GOBEKUSAJan 24, 2025
We appreciate your review. Thank you so much!
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Kelly M.
Jan 13, 2025
Broken, labor intensive, poor quality
Both dressers arrived broken, the first had a leg broken off and the second had a portion of the back wood broken off. My husband fixed these issues, but they're both not very sturdy. Also, these took hours and hours to build...way more labor than we have ever experienced in building similar products. Also, quality is just not great, despite the dressers being solid wood, which is surprising.
Response from Maya USA INC. - GOBEKUSAJan 16, 2025
Dear Kelly, This is Emma from Gobekusa. I would like to inform you that we have a return policy in place for orders that are damaged upon delivery, as well as a replacement policy for damaged parts of items. Upon reviewing our records, I was unable to locate any request from you regarding this matter. We kindly encourage our customers to reach out to our customer service team should they encounter any issues, as we are always here to assist in resolving them. Thank you, and have a wonderful day. Kind regards, Emma
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Alison F.
Jan 12, 2025
Quick shipping great product thank you!
Quick shipping great product thank you!
Response from Maya USA INC. - GOBEKUSAJan 13, 2025
We appreciate your review. Thank you so much!
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