Maya USA INC. - GOBEKUSA Reviews | Read Customer Reviews of gobekusa.com

Maya USA INC. - GOBEKUSAReviews of gobekusa.com

3.9195 reviews
Home Improvements
4841 Lewis Rd, Stone Mountain, Georgia

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Maya USA INC. - GOBEKUSA

About Maya USA INC. - GOBEKUSA

Gobek is an e-commerce online store and it is part of a group companies which has been in the business for over 20 years in many industries. We would like to share our 2 decades of work discipline experience with pleasure so that you can create more comfortable decorations in your living spaces that completely reflect your individual style. We are very excited to support you at every stage from foundation to insulation, from exterior to interior decoration, in your quantity calculation and in choosing the products closest to your dream design. We believe that the harmony between people's taste and the spaces they live in are crucial to expand their comfort zone and make life more livable. In this sense; we are happy to provide the most accurate products in your choices such as color, texture, or material. We, as the "gobek.com" family, are looking forward to inspiring you and delivering building and decoration materials that you can use in many living spaces such as homes, offices, hotels, cafes at the most affordable price.

Maya USA INC. - GOBEKUSA (gobekusa.com) has 195 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: gobekusa.com
Website: gobekusa.com
Category: Home Improvements
Location: Stone Mountain, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Maya USA INC. - GOBEKUSA reviews

195 approved reviews, newest moderated first

DAVID C.
Mar 2, 2025
Watering Can
I ordered a watering can and everything about it was fantastic except for that the can leaked from the spout when using it. I had to wrap the spout (under the removable sprinkler head) with Teflon tape to get it to stop leaking. Had it not been for the leak I would have given 5 stars easily.
Response from Maya USA INC. - GOBEKUSAMar 3, 2025
Thank you so much for your feedback! We’re delighted to hear that you found many aspects of the watering can fantastic. However, we’re truly sorry to hear about the issue you experienced with the spout. Your suggestion of using Teflon tape is a creative solution, but we believe you shouldn’t have had to deal with that inconvenience. Quality is incredibly important to us, and your comments help us improve. Thank you for bringing this to our attention, and we hope to serve you better in the future! Best regards,
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MP
Feb 22, 2025
The mattress was not the right size by…
The mattress was not the right size by far.
Response from Maya USA INC. - GOBEKUSAFeb 24, 2025
Dear Monica, We received your return request for order #US4660 and initiated the return process. I understand your disappointment and apologize for any inconvenience this may have caused. We value your feedback and have taken note of your Trustpilot review. Regarding the 3" Natural Talalay Latex Mattress Topper, I have been in contact with our supplier to investigate your concerns. As stated on our website, that is literally a 3" thick piece of Salalah latex foam meant for 1/2 of his bed. You are welcome to return the item. However, we would appreciate it if you could share specific details about the issue you encountered. We strive to provide accurate product descriptions and your feedback is valuable in helping us improve. We always pay attention to our customer's satisfaction.
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Kelly O.
Feb 21, 2025
very satisfied with the sink and the customer service
The product is beautiful and fits my expected dimensions perfectly. I also spoke with the customer service quite a bit, and they were fast and helpful to respond. I would definitely buy another product from this company.
Response from Maya USA INC. - GOBEKUSAFeb 22, 2025
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that the sink fits perfectly and that you're happy with its design. Providing helpful and prompt customer service is very important to us, and it's wonderful to know we met your expectations. We truly appreciate your support and would be delighted to assist you again in the future. If you ever need anything, please don’t hesitate to reach out!
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Marco
Feb 21, 2025
Dolle Dallas Staircase
Excellent communication regarding the order, and a great price on the product. Was also delivered in a timely manner.
Response from Maya USA INC. - GOBEKUSAFeb 21, 2025
Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you were happy with our communication, pricing, and timely delivery. Your satisfaction is our top priority, and your feedback means a lot to us. We look forward to serving you again!
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Roy S.
Feb 17, 2025
Been a month or so
Been a month or so, still don’t have order.
Response from Maya USA INC. - GOBEKUSAFeb 18, 2025
Dear Customer, when we checked your order status, it seemed to have been delivered on February 11. I contacted my shipping department and will make them examine this matter. We can provide a replacement or refund for your order if there is any problem caused by the shipping company. We generally recommend that our customers primarily ask us for assistance with these experiences. We would be happy to help resolve the problems. Our After-Sales Service Department will contact you about the process. Thanks for your understanding.
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Heather
Feb 17, 2025
Samples
The sample I ordered came quickly the process was easy
Response from Maya USA INC. - GOBEKUSAFeb 18, 2025
We appreciate your review!
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JON C.
Feb 13, 2025
you could have provided a useful grout…
you could have provided a useful grout removal tool with each unit for the price charged
Response from Maya USA INC. - GOBEKUSAFeb 17, 2025
Dear Valued Customer, We greatly appreciate your feedback, and your review is of immense value to us. We will be sure to forward your recommendation to our vendor for their consideration. Thank you once again, and we wish you a wonderful day
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C. M.
Feb 10, 2025
Beautiful Rug Great Value
Great value for a beautiful, sturdy entryway rug! The delivery was fast, too. Love it!
Response from Maya USA INC. - GOBEKUSAFeb 11, 2025
Thank you so much for your review. We truly appreciate it!
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